Matrix IP Phone Phonebook Integration: Increase Productivity, Efficiency and Business
Many companies use Matrix IP Phone to add a much needed element in their communication infrastructure that creates a reliable communication system. Also, the Matrix IP Phone helps in creating a collaborative business experience to empower businesses. There are various IP Phones offered by the Matrix and each of it has different communication and collaboration features. Some of the IP Phones offered by Matrix are provisioned with amazing features. However, some of the models miss a vital feature, called, Phonebook.
We all know contact management is necessary for any company. It is highly inconvenient to dial a number manually every time the staff wants to speak with someone. Also, it is tough to recognize who is calling in as the numbers can’t be stored. Of course, there are some models of Matrix IP Phone that offers a phone book with predefined features and storage capacity. Still, many enterprises face issues because the IP Phone usually has limited features that can’t satisfy the need of the enterprises.
Is there any solution?
Yes, of course. Read More
Social Media Integration in Call Center Software to Accelerate Sales Campaigns
Call center solutions are heavily used by various businesses, BPOs, lead generation centers and all other industry verticals run various sales campaigns. Whether it is a bank that runs campaigns to generate leads for loans and credit cards; or it is an insurance agency that runs campaigns to sell more policies; or any other business you think of. Lead generation is need of all business verticals. To generate leads two most effective methods are: run digital marketing campaigns and run outbound calling campaigns through a contact center solution.
Do you know you can amalgamate power of digital marketing and outbound calling via contact center solution?
Yes, you can do that and we can help you in this process of doubling the power of two most effective lead generation methods and accelerating your sales campaigns. Read More
IP PBX Solution Benefits Healthcare Industry
The technology has paved its way in all different industries and healthcare is not left behind. Along with ultramodern medical devices, the hospitals and other healthcare organizations need to provide quick assistance and responses. On time response and patient care would increase the fame of the hospital. The IP PBX solution can empower communication and collaboration of the hospital. It will let healthcare industry use power of unified communication in their favor. Let me unveil the top 5 benefits of an IP PBX solution for the healthcare industry.
1. Extended Mobility and Highest Privacy
The IP PBX solution provides a powerful communication tool to the hospitals and other medical facilities. It can be used without sitting next to the hospital landline or sharing personal mobile number. There are many amazing features such as call forwarding, call routing, call transfer, etc. that seamlessly connects patients with the doctor’s preferred number without exposing that number. Read More
WebRTC Phone: Features and Benefits
Some attractive features of WebRTC Solution include: Read More