How to Choose Call Center Software for Small Businesses?

Be it a small business or a big one, nowadays incorporating a call center solution is a must do thing. The first problem for a small business is to decide upon the budget for the call center software. A very few businesses can strive without call center software. For businesses which are based on client interactions, need a proper call center solution in place which is empowered with all advanced features. There are many options available in the market, but the selection of call center solution requires thorough research. A small business cannot afford to invest a huge amount in a call center solution. Even if it does, it must ensure the acquisition of call center solution results in a good profit. Here are some simple ways by which an SMB can choose the perfect call center software for their company.

  • What are the business requirements for call center software?

First and foremost the business requirements for a call center solution are needed. Read More

VICIDial vTiger Integration Benefits for Call Centers and Enterprises

Both, VICIDial and vTiger are well known open source solutions. It is largely in use by small to big scale enterprises. VICIDial is a very popular contact center solution that can provide a robust platform to run a small to large scaled customer care center. On the other hand, vTiger is a powerful customer relationship management solution that can make lead management simpler and accurate. The VICIDial vTiger integration bestows a prevailing tool to a call center, customer care center and a sales department of any enterprise. Let’s unveil the top 3 benefits of vTiger and VICIDial integration:

Fetch and manage all customer data stored in vTiger within VICIdial to SAVE TIME Read More

Top 3 Reasons Asterisk Development Is Beneficial for Businesses

The VoIP based solutions are gaining a lot of popularity in the worldwide business sectors because of a wide range of benefits and advanced communication features offered by the VoIP based solutions such as, call center solution, VoIP telephony system for business, voice broadcasting solution and more. A general trend of acquiring the VoIP solutions is by buying a ready to use system. However, the Asterisk development to get the best VoIP solution can benefit your business in many ways. In this article, I will share the top 3 reasons which will prove why Asterisk development is better than the ready to use system.

Tailored system

When you get Asterisk development, you can get a solution which is tailored to your business needs. It will have the flow and features as per your business model, unlike a ready to use system in which you may get the features which you will never use. Read More

Excellent Experience at Vibrant Gujarat 2019

As we had shared earlier, we were one of the exhibitors at Vibrant Gujarat 2019. The vibrant Gujarat is an international B2B event which took place for 3 days, from 18 January, 2019 to 20 January, 2019. The event hosted international expo, conferences and B2B networking events. We are glad to share that we were one of the exhibitors at the international expo and we are excited to announce that this event was a really successful event for us. Let me share some highlights of the event.

Received amazing success at exhibition

We exhibited our top products and solutions from our booth along with our custom service offerings at Vibrant Gujarat 2019. We are really excited to share that all our products and solutions received a lot of appreciation from all our booth visitors, delegates and other participants at this Global event. Read More

Elision to Exhibit Top Services in Vibrant Gujarat

As we shared earlier, we are participating in the upcoming Gujarat, India based global summit, namely, Vibrant Gujarat 2019. We have reserved stall for all three days of the event and we will be glad to welcome the event visitors, guests and delegates during the event. You can meet our representatives at

Booth number: 29

Hall number: 05

Address: The Exhibition Center, Sector 17, Gandhinagar, Gujarat, India

Dates: 18 – 20 January, 2019

We are accepting personal meeting invitations and to request a personal meeting, please contact us with your preferred date and time.

We have many innovative and ready to use solutions which are perfect fit to any industry vertical. Read More

Open Source Services to Empower Businesses

There is a wide range of open source technologies in the market. It can be used for various purposes. For example, the web open source technologies such as PHP, Joomla, WordPress, etc. can be used to develop simple to complex web application and/ or website, which can be a simple Blog site or a huge eCommerce website with different payment gateways and multiple other features. The open source technologies for the telecommunication are Asterisk, FreeSWITCH, WebRTC, Kamailio, OpenSIPS, etc., which can be used to develop different telecommunication related solutions like PBX, conferencing software, etc. The Android is a huge platform of the mobile application, which is an open source.

It is possible that you are in the different business industry than an open source technology. Read More

Meet Us at Vibrant Gujarat 2019

We are glad to announce that we are one of the exhibitors at Vibrant Gujarat 2019. We have occupied the booth no: 29 in Hall no 05. We will be attending our booth visitors in the Vibrant Gujarat from 18 January 2019 to 20 January 2019 at our booth.

What we are looking forward to:

Networking opportunities

We believe this type of event provides opportunity to meet like-minded people and share thoughts, knowledge and expertise. We would love to make maximum out of our participation in this event. We would be glad to share our knowledge and expertise which is earned with 10+ years of hard-core industry experience. Read More

10 Most Efficient Trends in Enterprise Communication

Here are the top ten most efficient trends in enterprise communication, read through them and see whether your enterprise is really doing what it needs to in order to adapt to the newer technologies of today:

1. Staying connected all the time:

In today’s generation, it is very important to stay connected whenever, wherever we go. This is because changes happen within seconds everywhere. Mobile phones these days have cloud applications which are meant for keeping the working people doing productive things at any place; at any particular time of the day and using whatever device is available. This is the newest norm that is to be on communication all the time.

2. The popularity of the form of connection:

As we all know previously voice calls were the only means of communication for enterprises. Read More

DialShree: Best Call Center Solution for Indian Call Centers

India is one of the countries which have many BPOs, KPOs and call centers. The country has many well established call centers as well as it has many emerging call centers. As we all know lifeline of any call center is the call center solution. Thus, we would like to share about one of the best call center solutions for Indian call centers. We are talking about DialShree.

DialShree is used by many big brands in India such as, Tech Mahindra, AEGIS, CarDekho, PMC bank, Prudent, SVC bank, TATA Housing, CIMS, IndusHealth, etc., which prove its worth as the best call center solution India. I would be glad to share the top reasons which make it the best call center solution India and makes us the best service provider. Read More