Moment of Pride for Elision Technolab LLP: Our Director Delivered Keynote Session In Sangoma Roadshow Event 2017
We are so happy to share about our latest experience which made all of us proud to get led by such an amazing man, Mr. Mehul Shah. Our CEO and Founder, Mr. Mehul Shah, was invited by one of the prestigious VoIP hardware provider company in the world, namely, Sangoma to deliver a keynote session in its event. We all were thrilled to hear this news and was injected with a new gusto to see how our director got such a big recognition. Indeed, it was a big moment because among all business associates of Sangoma in Ahmedabad and India, our company director was honored by this invitation as a token of appreciation from Sangoma.
Our CEO represented our company in the stated event of the Sangoma which was named as “Sangoma Roadshow India 2017”. The event happened at Hotel Crown Plaza on 10th March, 2017. Our director had delivered session as an expert speaker. He shared about our association with the Sangoma and how we use different VoIP hardware products of Sangoma to provide turnkey solutions to our customers. Our director had also shared a few case studies of our customers who are using our VoIP solutions integrated with the Sangoma Hardware. To name a few, below is the list of our VoIP solutions, which are in use by our clients: Read More
How Elision IVR Helps Healthcare Industry Reduce Cost while Becoming more Efficient
How IP/PBX is Helpful for Corporate
Cost competitiveness is pivotal for organizational survival in a volatile market characterized by unpredictable changes and intense competition. IP/PBX, the automatic telephone exchange working via Internet protocol (IP) is easing the way corporates interacted internally.
How IVR System is Helping Healthcare Industry
IVR system has contributed immensely to the progression of healthcare industry. A system which was employed previously in the call center industry has been found to be advantageous in healthcare management, as well.
How Hospitality Industry Benefits Using IVR System
Technology has truly uncomplicated our existence. We have learnt to systematize and simplify nearly every aspect of our professional and personal lives. With the right usage and applications, each task we perform these days is carried out at optimum speed, efficiency, competence and cost.
How Softswitch is Useful in Telecom Industry
Soft Switch: What does it imply?
Software switch or softswitch sits at the center of a telecommunications network facilitating connection of telephone calls across disparate networks or Internet enabled IP telephony lines. Softswitch program is installed on a server and utilizes VoIP technology for routing calls.
How IP/PBX is Helping in Medical Practice
Internet Protocol/ Private Branch Exchange (IP/PBX) system has spelled advancement in medical segment taking patient care to the next level. Web based interface facilitates easy transfer of voice and patient data to any phone extension within the facility without requiring advanced hardware intervention.
A2Billing: Taking your Customer Calling Services to the Next Level
What exactly is A2Billing?
A2Billing is a trusted aide of telecom companies. A2Billing by Elision is found highly useful by telecom companies. It facilitates billing in real time transactions, invoices and rates calls and also supports payment gateways. The advanced solutions help companies reduce their cost of operations.
Voice Broadcasting: Spread Your Message to Customers in an Efficient Manner
Voice broadcasting has emerged as a boon for businesses and institutions which consistently have to deal with consumers over the phone. The concept is straightforward. A pre-recorded message is played out for the intended customer as soon as he receives the call. The service is well suited for carrying out notification campaigns, customer reminders, political canvassing or non-profit broadcasts. The system dials the list of numbers it has been provided with. The messages can be customized to complement the specific theme required for a campaign.
Sterling features of a voice broadcasting solution:
- The moment voice broadcasting is carried out, a comprehensive report would be generated signifying the incidental happenings for that particular call
- Broadcast reports can be generated with full details to gain insights into the success of the campaign and to analyze the response characteristics
- Call reports can be easily downloaded on the computers to be analyzed on a later date
- Caller IDs can be customized as per convenience
- The phone numbers that appear on the caller ID can be controlled, which essentially implies that the recipient can be given the feel that all calls received by him/ her are originating directly from your organization
- The system can be managed remotely
- The voice broadcasting account can be accessed from anywhere which means that your ability to use the system is not restricted to your computer only
- Inherent polling and survey mechanisms ensure that you can gauge the temperament of the recipients; you can pose a question to the targeted recipients through the recorded message and then view the collected responses in the call reports
- Connection starts with a Push only
- Customers can exercise the option of pressing a designated key upon receiving a call to establish a direct connection with you; any phone number can be connected
- Any customized message can be played on CallBack
- Unique local numbers can be used as Caller ID. This would mask your original numbers and the customers can still call you on the unique numbers to receive the recorded message
Elision Tech is blazing the trail with pioneering voice broadcasting solutions. Their team would work closely with you to craft compelling set of pre-recorded messages and then utilize the advanced technological features to broadcast the messages to the intended recipients. The recipients can press an offered number to establish conversational link with your marketing professionals or can call back later on at the toll free number.
The proprietary software deployed to drive the campaigns has advanced technological features embedded in it which allows seamless scientific tracking of the calls. This allows for gauging the efficacy of the message variations in driving and promoting sales or responses for a particular campaign. You would also be receiving real time web based graphical reports that would provide profuse insights into the fruitfulness of the campaign and the outcomes received.
Voice broadcasting is a revolutionary technology that would catapult your sluggish business or campaign to newer heights and help you keep pace with the contemporary trends for optimum results.
Click2Call Service – A Breakthrough Technological Leap in The Domain of Web Connectivity
Technological advancement is for the betterment of mankind. Click2call is one such revolutionary leap which is investing authoritative powers in the hands of the consumers.
- You put a link on your website
- After navigating through your site, if the consumer feels the urge to learn more about the product/ service being offered, he would press the click2calll button.
- The feature would provide click-through connectivity from the site allowing the consumer to directly chat with the call center representative. As soon as the consumer keys in his contact number, the call center staff would start a call with him/ her
- The service allows bridging of 2 mobile numbers as soon as the recipient accepts the call request
Sterling Features of the Service:
The click2call service is a breakthrough in terms of new generation connectivity. The service dials both the users interested in starting a conversation. As soon as the call recipients answer to the call, the service initiates web based vocal connectivity between them. Both the parties can then carry on with the conversation for the interested length of time.
There are umpteen number of superlative features associated with this service.
- As an implementer of the service, you have the independence to choose the nature of click2call interface that would best complement your offered services/ products
- The phone numbers to be used with this feature are not dictated by the interface. The implementer can exercise his discretion regarding choosing the numbers that would be dialed once the site visitor keys in his/ her contact number in the web interface. There is absolutely no restriction regarding the numbers to be used.
- The application programming interface (API) link would have to be integrated in a simple manner before the service can be used in its entirety. This is mandated by the fact that click2call feature is hosted as SAAS or Software as a Service model.
- The underlying HTML code that is used for integration of the API is simple and does not involve complex coding of intricate nature. The in-house software team can easily master the process and implement the same for an existing site.
- Click2call feature allows seamless routing of calls to any phone number irrespective of the nature of service provider and coverage of geographical locations.
- You can track and subsequently analyze the calls to gain insights by using the easy history and statistics section which has comprehensive reports pertaining to the call history and other parameters.
- Even if your organization is battling out the survival war on a shoe string budget, you can afford this revolutionary service. This is brought about due to the fact that you are not required to invest a single penny on setting up of elaborate infrastructure i.e. hardware or software.
You can get in touch with Elision TechnoLab reps to learn more.