WebRTC Solution Benefited Call Centers

WebRTC Solution Benefited Call Centers

WebRTC Solution Benefited Call Centers

The invention of WebRTC technology has brought so many benefits for a wide range of businesses. We can say that the innovators of WebRTC understood the real meaning of communication requirements in today’s era and come up with the best solution. To be very specific, today’s businesses need the remote communication solution so they can be in touch with their clients all the time. The WebRTC developers have come up with the WebRTC Client Solution, which is developed on top of this technology. The WebRTC client solution supports the real time as well as remote communication. This makes it a perfect solution for any industry.

If we pick up a specific industry, then call center industry has reaped many benefits of this solution. How? Let’s explore in brief. In different countries, more specifically in the U.S.A., work from home culture for the call center is developing at a rapid pace. Read More

10 Most Efficient Trends in Enterprise Communication

10 Most Efficient Trends in Enterprise Communication

Here are the top ten most efficient trends in enterprise communication, read through them and see whether your enterprise is really doing what it needs to in order to adapt to the newer technologies of today:

1. Staying connected all the time:

In today’s generation, it is very important to stay connected whenever, wherever we go. This is because changes happen within seconds everywhere. Mobile phones these days have cloud applications which are meant for keeping the working people doing productive things at any place; at any particular time of the day and using whatever device is available. This is the newest norm that is to be on communication all the time.

2. The popularity of the form of connection:

As we all know previously voice calls were the only means of communication for enterprises. Read More

WebRTC Development For Smart Communication Solutions

WebRTC Development For Smart Communication Solutions

WebRTC works on the concept of real time communication on the web. This technology allows the calling and conferences between multiparty using this technology. As it is a browser based technology, what you need is simply the internet connection, WebRTC enabled browser and required hardware such as headphone and Smartphone or laptop. That is it!

We, Elision, are the one of the early adopters of the WebRTC technology. We offer custom services and solution in this technology. We have served many customers with the custom module and application development in the WebRTC. These applications and modules empower the existing communication software and solution. Read More

Impact Of WebRTC Client Solution In The Education And eLearning Sector

Impact Of WebRTC Client Solution In The Education And eLearning Sector

The most prevalent educational field is continuously undergoing through the latest innovations and updates. Various eLearning platforms continuously go under transformation. This has created a big space for the WebRTC. The majority of the students as well as educators everyday interact with one another, but this is now becoming as the primarily-used standard web page as well as document-based user interfaces.

The currently used methodology
Currently, there are audio and video conferencing options which are majorly known and available in the educational field for the students and educators like Skype and Adobe Connect. It’s a known fact that both these solutions require additional software or a complete standalone application to be installed. Also, the setup time for establishing these conferences or calls is quite high while some even require a license fee or setup cost (in case of some software). Read More

WebRTC Web Phone for Managers and C-level Executives

WebRTC Web Phone for Managers and C-level Executives

WebRTC is one of the best VoIP technologies to develop amazing solutions to strengthen communication and collaboration. There are many different unified communication systems that can be built on top of the WebRTC such as, WebRTC Client, Web Phone, etc. In this article, we will talk about the most popular WebRTC solution, namely, web phone.

The web phone uses browser technology to initiate, conduct and tear down the calls and conferences. The experts perform WebRTC development to build a feature rich web phone that supports voice and video call, chat and file share feature. This WebRTC based web phone can be used for the staff members, call center agents, etc. Read More

WebRTC Phone: Features and Benefits

WebRTC Phone - Facts and Benefits

WebRTC Phone: Features and Benefits

As an extension of VoIP, WebRTC lets you make phone calls, text chat, video calls as well as Peer to Peer file transfer directly via web browsers. WebRTC is actually a JavaScript that is made with the intention to establish communication functionality directly in your web browser and it does not require downloading any plugins. This means, you don’t need to download a web conferencing app or a stand-alone softphone. WebRTC works on all the popular mobile devices as well as web browsers such as Google Chrome, Mozilla, Firefox and Opera. A WebRTC phone is essential for call centers where there are small cubicles that are made for executives and where desktop as well as other stuffs are kept making it look clumsy. WebRTC solution is perfect for business with less space. With a WebRTC phone, all an executive has to do is login to their portal and the web phone will pop up in their window.

Some attractive features of WebRTC Solution include: Read More