ViciDial and vTiger (Customer Relationship Management) system are two main tools used in call centers and service based companies. Company uses the ViciDial to run the calling campaigns which can be inbound or outbound. During the call, the agents need to look into the details of the caller to provide them personalized experience, which comes from the Vtiger system. The major and most common issue faced by the agents is switching over between two different screens of ViciDial and Vtiger system. Also, there is a major concern of keeping the data similar and updated in both of the define systems. Elision Technolab LLP has come up with the best solution to provide Vtiger CRM integrated with the ViciDial which makes a dramatic impact on your contact center’s agent efficiency and also seamless working between these two systems without switching back and forth.
Elisiontec provides ViciDial and vTiger (Customer Relationship Management) integration service so both systems work in harmony. Moreover, they offer a custom widget which furnishes agents with an advanced tool to operate both systems from a single screen.
Working Model of ViciDial and vTiger System Integration Along With the Single Sign On Solution (SSO):
Key Benefits of ViciDial & vTiger Solution Integration and Single Sign On Solution:
Our engineers can integrate ViciDial and vTiger CRM system to work seamlessly. The integrated service from the Elision Technolab LLP will ensure that each minute of your agent is productive and each lead’s information is updated on realtime. We would be glad to provide a free demonstration of this solution. For more details or free demo of the solution, contact us.
To discuss more details of this solution, contact us!