Vicidial Zoho Integration
VICIDial Zoho Integration
VICIDial is one of the most widely used open source call center software. It is part many small to big call centers, contact centers and customer support centers. These organizations use VICIDial for inbound and outbound calling.
Furthermore, these organizations use a CRM (Customer Relationship Management) solution to maintain the data of leads aka customers and prospects. Zoho is one of the most widely adopted CRM systems in the industry.
Both, VICIDial Zoho are in itself a vast system with a wider range of features. Generally, agents need to switch back and forth for operational purposes between these two solutions.
We, Elisiontec, offer VICIDial and Zoho integration service. It means you can integrate Zoho CRM system and VICIDial Call center solution with each other in a way that it can work in a harmony.