Class 5 Softswitch: Compendious Guide

Class 5 SoftSWITCH Guide

Class 5 Softswitch: Compendious Guide

The VoIP calling business is well known in the world. The VoIP softswitch is the focal point of this VoIP calling business. There are five different types of VoIP Softswitch from class 1 to 5 and in this article we will know class 5 softswitch more closely.

The class 5 softswitch that is also known as residential calling switch are used to connect various devices of the end users to empower them using internet calling. The VoIP softswitch is software based solution that has replaced the traditional hardware based class 5 softswitch system. The modern day class 5 VoIP Softswitch is easy to setup and use as well as it costs way lesser for maintenance than the traditional class 5 hardware solution.

This VoIP softswitch solution empowers the VoIP service provider to provide the end to end calling services for local and long distance. Read More

Live Chat Solution for Website: Best Practices for Its Effective Use

Live Chat Solution for Website

Live Chat Solution for Website: Best Practices for Its Effective Use

High customer satisfaction can score the double revenues and skyrocket a business. The live chat solution for website is one of the most effective customer support solution. It can be placed on the website. The effective use of the live chat solution can result in increased lead generation and business. We have been offering the best live chat software to our clients. In this article, based on the practical use of the live chat software on the website, we will share the top 5 best practices that can help you to make maximum use of this amazing tool.

1. Place it in a user friendly manner

The live chat software is a complete system that comes with many features and modules in the backend. The agents use those features to provide effective chat support to the website visitors. On the contrary, the front-end aka your website will only have a small button and a chat widget. This chat button has to be placed in a user friendly manner. Read More

5 Major Reasons to Use Voice Broadcasting Solution

5 Reasons To Use Voice Broadcasting Solution

5 Major Reasons to Use Voice Broadcasting Solution

Business can go extra miles if it maintains ongoing communication with its clients, vendors, prospects and staff. That’s the reason, the businesses use a wide array of communication tools such as, email, texting, phone, etc. One of the must have communication tool for any business is a voice broadcasting solution. However, there are some businesses that are unaware of the power of the voice broadcasting solution. In this article, we will share the top 5 reasons to use this communication solution as a part of your communication ecosystem.

What is the voice broadcasting solution?

Before we jump on to the benefits of this powerful communication tool, let’s understand what it is actually! A voice broadcasting system is a software solution that allows you to send a voice message to n-number of users. Read More