A2Billing Solution
A2Billing, combined with Asterisk is a physical Telecom Platform and Soft-Switch providing a wide range of telecoms services using both, traditional telephone technology and VoIP. It contains a real time billing engine which rates, and bills and invoices calls and supports payment gateways.
This gives any Telecom company a very good reason to consider the A2Billing Platform over the traditional offerings for TDM and VoIP Soft-Switches as well as wholesale billing.
Solutions
A2Billing can be used in a number of different roles, and our consultancy services can advise on the appropriate hardware and configuration of your Switch.
- Calling Card service with either PIN or Caller ID recognition
- Call-back service
- VoIP termination for IP PBX systems
- Wholesale VoIP Termination and Origination
- Residential VoIP Termination and Origination.
- Special Applications Platforms
- Predictive Dialer and Sales Campaign Tool
- Hosted PBX, IP Centrex and Multi-tenant systems.
- VoIP reseller white label solutions.
Main Features
Products
- Different billing options, including, straight per second billing through to free minutes, and free calls, stepped billing and subscriptions,
- Documented Admin interface for complete management of customers and products.
- DID Billing, provisioning, and delivery.
- Voucher Creation for prepaid card top-ups.
Reporting
- Detailed CDR including buy and sell rates, margin and markup
- Carrier reconciliation reports.
- Profit and Loss reports.
- Customer activity.
Resellers
- Simple to use web interface for resellers and agents to add, manage and control their own customers.
- Create links from reseller websites to A2Billing so that customers are automatically assigned to the agent, and commissions are paid correctly.
- Reports and statistics for agents and resellers.
Customers
- Customer portal with access to online payment options
- DID purchasing
- Call forwarding
- Online invoices.
- Call data records
- Rate simulator.
A2Billing Features in detail :-
Customer Management
- Add Customers
- Generate numbers of customer and calling cards.
- Prepaid and postpaid customers
- Flexible Auto Account debit
- Auto Refill
- Credit Limit notifications by email
- Bulk updates to customers
- Multiple expiry options for cards.
- Percentage discounts on per customer basis
- Customer history and CRM
- Customer Grouping
- Import from legacy calling card platforms
- Customer Trouble Tickets and support management
- Multi Currency support
- Mass Mail delivery with customer grouping
- Customizable mail templates for customer actions and events.
- Call recording
VoIP CPE Options
- IAX2 and SIP Protocol supported
- SIP over TCP for Microsoft OCS supported on request.
- Flexible VoIP Authentication methods:-
- – Username and password
- – IP Authentication
- – 5+ digit prefix authentication
- Caller ID Manipulation
- Multiple Codecs
- Multiple VoIP CPE per customer account
Call-through, Calling Card and Call-back services
- PIN Authentication
- Caller ID authentication
- Auto Provisioning
- Attach Caller ID to Card automatically
- Flexible IVRS,
- – Balance IVR
- – Rate to Destination,
- – Time available to call to destination
- – Custom Prompts
- Multi-language Support
- Caller ID Delivery
- Call-back A and B leg Billing
- Web, DID and ANI based call-back
- Follow on calls
- Caller ID manipulation via IVR
- Speed Dial
- Last number dialed
Traffic Reporting
- Detailed CDR
- Margin and Markup per call
- Export to XML or CSV format
- Detailed reporting:-
- – Calls by User and Destination
- – Statistics by Trunk
- 1. ASR
- 2. ALOC
- 3. CIC
- 4. Total Calls
- – Reports based on DNID
- – Profit and Loss reports
- – Daily traffic reporting with Graphics
- – Monthly Traffic comparison
- Detailed Dashboard giving a glance at overall statistics
- – Customer Info
- – Refill Information on time periods
- – Payment info by Month
- – Daily Call information
Rating Engine
- Selection of Rates based on Least Cost Routing or Least Cost Dialing
- Automatic selection of route across multiple carriers
- Carrier rates for Carrier reconciliation and accounting
- Sell Rates with multiple options, including stepped billing
- Bulk import of Rates
- Rate simulator
- Easy updating of existing rates via merge facility
- Detailed searching, and bulk updates of rates
- LCR Export facility
- Rate Simulator
- Selection of Rate-card based on:-
- – DNID
- – Caller ID
Supported Trunks
- VoIP Trunks:-
- – SIP
- – IAX
- – H323 (on application)
- Line Cards
- – Analogue
- – PRI
- – BRI
- – GSM
- Failover Trunk
- Capacity Limits, with Failover
- Provider Grouping for carrier reconciliation
DID Delivery
- Billing options for DID based on subscription and/or dial out rate
- Free calls between customers
- Calls between customers routed directly
- Deliver calls to customers via VoIP or via trunks
- DHCP endpoints supported
- Failover destinations
- Detailed Statistics
- DID Import Facility
- DIDX API
Billing, Invoicing & Payments
- Voucher based top-up system
- Customer Balance, with Debt control
- Detailed refill, payment, and transaction logs for customers and agents
- Multiple online payment methods, including PlugnPay, PayPal and Moneybookers
- Control and management manual payments
- Automatically generated monthly Invoices
- Manual preparation of invoices for ad-hoc payments
- Package offers, offering free minutes and calls to certain destinations
- Subscription packages
Agent Functionality
- Agents Commission support
- Assign different products to different agents
- Affiliate web based marketing, for online signup
- Agents have optional management and control over customers
- – View, add create and delete
- – Billing
- – Call Reports
- – Support Tickets
- – Bulk Create
- – Signup
- – Customizable signup screen.
- Credit customer account
- Purchase Credit from Admin for top-ups
Customer Interface
- Password Management
- Aide Memoire for SIP or IAX authentication
- Call History
- Payment History
- Voucher Input
- Invoice, and invoice payment via online payment provider
- Online Top-up
- Purchase and manage DID
- Speed Dials
- Rate Card display and export
- Rate simulator
- Web based call-back
- Caller ID authentication
- Generate trouble Ticket
- Email Notifications for low balance
- Edit personal Information
- View and download recorded conversations
- Online Sign-up
