Asterisk Service and Solution

Asterisk is an open source, converged telephony platform, which is designed primarily to run on Linux. The power of Asterisk lies in its customizable nature, complemented by unmatched standards-compliance. No other PBX can be deployed in so many creative ways as Asterisk! Below are the implementations we provide in Asterisk.

i. Asterisk Development and Customization

We offer module customization in Asterisk as per your requirements which include modification in Asterisk source code. By customizing the source code, we deliver a solution with more call capacity. We have a good command over the architecture of Asterisk. We also offer bug fixing in Asterisk.

We have expertise in custom Asterisk development and we can develop any type of Asterisk solution based on your requirements.

ii. Asterisk Installation & Configuration

Installing Asterisk is like drinking milk from a bottle. Anyone can perform Asterisk installation. We specialize in installation in such a way that you get a better performance with high call capacity on your server which nobody provides in this community. We offer customized customize configuration as per your requirements. We can deliver the following kind of configurations in Asterisk.

  • Configuring Extensions
  • Configuring MeetMe Conference
  • Configuration of Routing Calls
  • Configuring Zap Channels (T1 / E1, FXO, FXS Card configuration)
  • Configuring and Troubleshooting of SIP / IAX account of VoIP Provider
  • Configuring Voicemails
  • Configuring ACD, Call Queues
  • Solving NAT Problems

iii. Custom IVR Design

IVR (Interactive Voice Response) is a technology that automates interaction with telephone callers. Enterprises are increasingly turning to IVR to reduce the cost of common sales, service, collections, inquiry and support calls to and from their company.

Traditionally, the IVR solutions have used pre-recorded voice prompts and menus to present information and options to callers, and touch-tone telephone keypad entry to gather responses. Modern IVR solutions also enable input and responses to be gathered via spoken words with voice recognition.

The IVR solutions enable users to retrieve information including bank balances, flight schedules, product details, order status, movie show times, and much more from any telephone. Additionally, the IVR solutions are increasingly used to place outbound calls to deliver or gather information for appointments, past due bills, and other time critical events and activities.

The IVRS enables callers to interact more intuitively with automated phone systems, while at the same time providing significant cost reductions over human operators.
We can provide you all kind of custom IVR application as per your requirements.

iv. DialPlan Programming

The Dialplan is truly the heart of any Asterisk system, as it defines how Asterisk handles inbound and outbound calls. In a nutshell, it consists a list of instructions or steps that Asterisk will follow. Unlike traditional phone systems, Asterisk’s Dialplan is fully customizable.

We can configure your Asterisk Dialplan as per requirements. We have configured Dialplan for broadcasting solutions, call center solutions, IVR application and many more solutions like billing applications.

Provide us your requirements we will deliver you the solution in NO TIME.

v. Enhance Call Capacity

We offer asterisk customization and modification. If you want to increase the call capacity in terms of concurrent calls (CC) and call per seconds (CPS) contact us with your hardware detail along with the specific requirements.

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