---
title: "Class 5 Softswitch: Compendious Guide"
url: "https://www.elisiontec.com/class-5-softswitch-compendious-guide/"
date: "2018-06-26T12:53:03+05:30"
modified: "2023-06-08T13:31:58+05:30"
author:
  name: "Hiren Pancholi"
  url: "https://www.elisiontec.com"
categories:
  - "Softswitch"
  - "VoIP solutions"
word_count: 439
reading_time: "3 min read"
summary: "The VoIP calling business is well known in the world. The VoIP softswitch is the focal point of this VoIP calling business. There are five different types of VoIP Softswitch from class 1 to 5 and i..."
description: "Class 5 Softswitch is explained by a VoIP expert in this guide. Learn benefits, features and other details about this VoIP softswitch. Contact us to learn more."
keywords: "Softswitch, VoIP solutions"
language: "en"
schema_type: "Article"
related_posts:
  - title: "How IP PBX Solution Benefit Automobile Industry?"
    url: "https://www.elisiontec.com/how-ip-pbx-solution-benefit-automobile-industry-2/"
  - title: "What Is STIR /SHAKEN? Why Should You Care?"
    url: "https://www.elisiontec.com/what-is-stir-shaken-why-should-you-care/"
  - title: "Benefits of Using Secure IVR of DialShree: Call Center Solution in Banks"
    url: "https://www.elisiontec.com/benefits-of-using-secure-ivr-of-dialshree-call-center-solution-in-banks/"
---

# Class 5 Softswitch: Compendious Guide

_Published: June 26, 2018_  
_Author: Hiren Pancholi_  

![Class 5 SoftSWITCH Guide](https://www.elisiontec.com/wp-content/uploads/2018/06/Class-5-SoftSWITCH-Guide.jpg)

The VoIP calling business is well known in the world. The [VoIP softswitch](https://www.elisiontec.com/) is the focal point of this VoIP calling business. There are five different types of VoIP Softswitch from class 1 to 5 and in this article we will know class 5 softswitch more closely.

The class 5 softswitch that is also known as residential calling switch are used to connect various devices of the end users to empower them using internet calling. The VoIP softswitch is software based solution that has replaced the traditional hardware based class 5 softswitch system.

The modern day class 5 VoIP Softswitch is easy to setup and use as well as it costs way lesser for maintenance than the traditional class 5 hardware solution. This VoIP softswitch solution empowers the VoIP service provider to provide the end to end calling services for local and long distance.

As we all know the VoIP calling is cheaper than traditional calling. Thus, the market of VoIP calling business is huge and the class 5 softswitch solution lets businesses capture these business opportunities.

The class 5 softswitch is used to provide the calling services to residential users and businesses. The most common users of the VoIP calling services are SOHOs (Small Offices / House Offices). The calling service offered by the class 5 softswitch is more popular as it is cheaper as well as it offers a wide range of features to its users.

## Below is the list of key features offered by the class 5 softswitch:

- Voice calling
- Conference calling
- Video calling
- Video conferencing
- Fax support
- Chat support
- Caller ID
- Auto attendant
- Enhanced interactive voice response system
- Call forwarding
- Call transfer
- Call waiting
- Music on Hold
- Voicemail
- Enhanced Voicemail
- Do not Disturb
- Blacklist
- Find me Follow Me
- In-network calling
- Extensions
- Virtual numbers
- Ring group
- Hunt group
- Emergency number support
- And more

Some of the class 5 softswitch solutions also come with an integral billing so the billing part can be automated. Some VoIP development companies offer the multi-tenant VoIP softswitch so that can be used to run a seamless internet telephony business.

The class 5 softswitch solution completes the VoIP network to run the VoIP services. The Internet Telephony Service providers ([ITSPs](https://en.wikipedia.org/wiki/Internet_telephony_service_provider)) use the class 4 softswitch for call routing and the class 5 softswitch to provide the calling services by using various business models such as, calling cards.

The class 5 softswitch solution offers a wide range of benefits. **The top 5 benefits of these VoIP Softswitch are as follow:**

- High availability
- High performance
- Reliability
- Scalability
- Cost benefits

We, Elisiontec, have benefited many clients with our custom VoIP softswitch development services. We can offer the best class 5 softswitch solution that fits in your requirement. [Contact us](https://www.elisiontec.com/contact/) to discuss more in detail.

*<svg preserveaspectratio="xMidYMid meet" version="1.0" viewbox="0 0 502 315" xmlns="http://www.w3.org/2000/svg"><g fill="" stroke="none" transform="translate(0,332) scale(0.1,-0.1)"><path d="M2394 3279 l-29 -30 -3 -207 c-2 -182 0 -211 15 -242 39 -76 157 -76 196 0 15 31 17 60 15 243 l-3 209 -33 29 c-26 23 -41 29 -80 29 -41 0 -53 -5 -78 -31z"></path><path d="M3085 3251 c-45 -19 -58 -50 -96 -229 -47 -217 -49 -260 -13 -295 52 -53 146 -42 177 20 16 31 87 366 87 410 0 70 -86 122 -155 94z"></path><path d="M1751 3234 c-13 -9 -29 -31 -37 -50 -12 -29 -10 -49 21 -204 19 -94 39 -189 45 -210 14 -50 54 -80 110 -80 34 0 48 6 76 34 21 21 34 44 34 59 0 14 -18 113 -40 219 -37 178 -43 195 -70 221 -36 32 -101 37 -139 11z"></path><path d="M1163 3073 c-36 -7 -73 -59 -73 -102 0 -56 133 -378 171 -413 34 -32 83 -37 129 -13 70 36 67 87 -16 290 -86 209 -89 214 -129 231 -35 14 -42 15 -82 7z"></path><path d="M3689 3066 c-15 -9 -33 -30 -42 -48 -48 -103 -147 -355 -147 -375 0 -98 131 -148 192 -74 13 15 57 108 97 206 80 196 84 226 37 273 -30 30 -99 39 -137 18z"></path><path d="M583 2784 c-38 -19 -67 -74 -58 -113 9 -42 211 -354 242 -373 16 -10 45 -18 66 -18 51 0 107 52 107 100 0 39 -1 41 -124 234 -80 126 -108 162 -133 173 -41 17 -61 16 -100 -3z"></path><path d="M4250 2784 c-14 -9 -74 -91 -133 -183 -95 -150 -107 -173 -107 -213 0 -55 33 -94 87 -104 67 -13 90 8 211 198 130 202 137 225 78 284 -27 27 -42 34 -72 34 -22 0 -50 -8 -64 -16z"></path><path d="M2275 2693 c-553 -48 -1095 -270 -1585 -649 -135 -104 -459 -423 -483 -476 -23 -49 -22 -139 2 -186 73 -142 361 -457 571 -626 285 -228 642 -407 990 -497 242 -63 336 -73 660 -74 310 0 370 5 595 52 535 111 1045 392 1455 803 122 121 250 273 275 326 19 41 19 137 0 174 -41 79 -309 363 -465 492 -447 370 -946 591 -1479 653 -113 14 -422 18 -536 8z m395 -428 c171 -34 330 -124 456 -258 112 -119 167 -219 211 -378 27 -96 24 -300 -5 -401 -72 -255 -236 -447 -474 -557 -132 -62 -201 -76 -368 -76 -167 0 -236 14 -368 76 -213 98 -373 271 -451 485 -162 444 86 934 547 1084 153 49 292 57 452 25z m909 -232 c222 -123 408 -262 593 -441 76 -74 138 -139 138 -144 0 -16 -233 -242 -330 -319 -155 -123 -309 -223 -461 -299 l-81 -41 32 46 c18 26 49 83 70 128 143 306 141 649 -6 957 -25 52 -61 116 -79 142 l-34 47 45 -20 c26 -10 76 -36 113 -56z m-2057 25 c-40 -58 -105 -190 -130 -263 -110 -324 -59 -707 132 -981 25 -35 42 -64 37 -64 -19 0 -241 119 -326 174 -188 122 -406 314 -532 468 l-58 71 108 103 c185 178 428 349 672 473 66 33 121 60 123 61 2 0 -10 -19 -26 -42z"></path><path d="M2375 1950 c-198 -44 -350 -190 -395 -379 -18 -76 -8 -221 19 -290 114 -284 457 -406 731 -260 98 52 188 154 231 260 27 69 37 214 19 290 -38 163 -166 304 -326 360 -67 23 -215 33 -279 19z"></path></g></svg>* ![Loading](https://www.elisiontec.com/wp-content/plugins/page-views-count/ajax-loader-2x.gif)


---

_View the original post at: [https://www.elisiontec.com/class-5-softswitch-compendious-guide/](https://www.elisiontec.com/class-5-softswitch-compendious-guide/)_  
_Served as markdown by [Third Audience](https://github.com/third-audience) v3.5.3_  
_Generated: 2026-08-17 13:53:49 UTC_  
