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Elision Launched Cloud Call Center Services

We are glad to announce the launch of cloud call center services in India. It means any Indian call centers and businesses can now use SaaS (Software as a Service) model based call center services.

Call centers in India or any businesses interested in using a powerful call center software solution can take advantage of this service.

Key benefits of using this call center services are listed below:

  • No huge investment required in buying a call center solution
  • No investment required in hosting the call center software
  • No investment needed in software maintenance and upgrade
  • Access to all features of the call center software
  • Access to features that let you run a call center remotely with high security and productivity
  • Easy to scale up or down
  • And many more

The offered call center solution is a cloud-based solution that gives amazing benefits of cloud solutions as well.

We are glad to share that it is furnished with an amazing range of features and add-ons to benefit users of this offered cloud call center services such as:

  • Complete call center suite with omnichannel call center software features including WhatsApp messages, SMS, etc. to let you take advantage of unified communication
  • Inbuilt mini CRM solution to let you personalize your communication and deliver the best customer services
  • DialShree Mobi app, Work from Home add-on and cloud solution to let your agents work from home and let you enjoy the advantages of the remote work model
  • High availability with well-configured load balancing and failover support with SLA Service Level Agreement) to make sure that you get access to the software all the time and system stays up and running
  • Access to amazing add-ons to let you take advantage of competitive features such as,
    • Call recording with custom features
    • Keyword spotting in recorded calls
    • Voice broadcasting
    • SMS broadcasting
    • Agent screen capture
    • IP PBX
    • IT help desk ticketing
    • Text to Speech (TTS)
    • Sticky agent

We will also offer packages with unlimited calling to let you enjoy the boundless experience of this competitive cloud call center software.

It is very easy to get started. All you need to do is, contact us. Our team members will get in touch with you and do the needful to give access to this best cloud call center software. Without any huge investment, you will be able to enjoy the features of this best call center software.

Furthermore, you will have the benefit of Pay as You Go model and amazing features of this feature-rich omnichannel call center solution. So what are you thinking yet? Contact us to have more details.

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