---
title: "Elision Will Exhibit DialShree: Omnichannel Contact Center Solution Driven by AI Features at GITEX 2022"
url: "https://www.elisiontec.com/elision-will-exhibit-dialshree-omnichannel-contact-center-solution-driven-by-ai-features-at-gitex-2022/"
date: "2022-09-29T05:35:34+05:30"
modified: "2023-01-21T09:02:17+05:30"
author:
  name: "Hiren Pancholi"
  url: "https://www.elisiontec.com"
categories:
  - "Call Center Solution"
  - "News"
word_count: 453
reading_time: "3 min read"
summary: "We, Elision, are excited that we are going to be part of one of the leading trade shows and conferences in Asia and the world. We will be participating in GITEX as one of the exhibitors. Our team w..."
description: "Elision will showcase the leading omnichannel contact center solution, DialShree at GITEX 2022. Visit H6A-3 for more details in GITEX to know more."
keywords: "Call Center Solution, News"
language: "en"
schema_type: "Article"
related_posts:
  - title: "Mastering Debt Collection: A Quick Handbook for Improving Your Recovery Rate"
    url: "https://www.elisiontec.com/mastering-debt-collection-a-quick-handbook-for-improving-your-recovery-rate/"
  - title: "How Does Call Center Solution Reduce NPA for Collection Agencies?"
    url: "https://www.elisiontec.com/how-does-call-center-solution-reduce-npa-for-collection-agencies/"
  - title: "NBFC Debt Collection Software: RBI &amp; TRAI Compliance in 2026 | DialShree"
    url: "https://www.elisiontec.com/nbfc-debt-collection-software-rbi-trai-compliance/"
---

# Elision Will Exhibit DialShree: Omnichannel Contact Center Solution Driven by AI Features at GITEX 2022

_Published: September 29, 2022_  
_Author: Hiren Pancholi_  

![Elision at GITEX 2022](https://www.elisiontec.com/wp-content/uploads/2022/09/Elision-Will-Exhibit-DialShree-Omnichannel-Contact-Center-Solution-Driven-by-AI-Features-at-GITEX-2022.jpg)

We, Elision, are excited that we are going to be part of one of the leading trade shows and conferences in Asia and the world. We will be participating in [GITEX](https://www.gitex.com/) as one of the exhibitors. Our team will showcase our top products and solutions during our exhibition on GITEX Global 2022.

**Stand number:** H6A-3

**Venue**: Dubai World Trade Center, Dubai

**Date**: 10 – 14 Oct 22

We are excited to be part of this event and showcase our top products and solutions to our stand visitors. DialShree: **[Omnichannel Contact Center Solution](https://www.elisiontec.com/products/contact-center-software/)** is one of the top and most popular unified communication products of Elision. We have been catering to businesses with this top solution.

“Customer care has been one of the integral aspects of businesses and an omnichannel contact center solution can help businesses level up their customer care game. Businesses can deliver excellent customer care services across different communication channels, more specifically, the favorite communication channel of their clients. It can also help agents to drive context-driven communication with the customers to make it a more meaningful business call. There are several advantages of using this software. We are going to showcase these benefits to our stand visitors and explain how they can benefit their organization. There is a huge need for this software in Dubai and other UAE-based countries. We are excited that we will be part of it”, shared the spokesperson of Elision.

DialShree: omnichannel call center solution is used by the leading brands worldwide. It has empowered several industry verticals. A single system can be used to run inbound, outbound, and blended campaigns. This provides ease of management to businesses as they don’t need to invest in multiple tools to handle different types of business calling campaigns.

DialShree supports all unified communication channels into a single call center solution to provide a truly reliable omnichannel contact center solution:

- Voice call
- Video call
- Chat
- SMS
- Email
- Social media
- WhatsApp
- Screen sharing
- Web forms

It is an on-premise and cloud-based call center solution. Thus, a business can take advantage of its preferred hosting model.

One of the major USPs of DialShree: omnichannel contact center solution is that it is empowered with artificial intelligence-based features. It can automate the job of analyzing all calls for quality criteria using AI features.

Following are the AI-driven feature available in this **[AI call center solution](https://www.elisiontec.com/ai-powered-voice-analysis-launched-for-call-center-solution-users/)** with omnichannel communication support:

- Call analysis (overall and individual)
- Voice sentiment analysis
- Voice emotion analysis
- Call scoring (overall and individual)
- Call transcript with speech-to-text converter
- Call flow analysis
- Silence detection
- Over-talk detection
- Agent scorecard
- And more

In a nutshell, DialShree is a powerful omnichannel contact center solution, which will be showcased from H6A-3 to the stand visitors. To know more about our participation in GITEX or to book a personal meeting with our team, [click here](https://www.elisiontec.com/events/).

*<svg preserveaspectratio="xMidYMid meet" version="1.0" viewbox="0 0 502 315" xmlns="http://www.w3.org/2000/svg"><g fill="" stroke="none" transform="translate(0,332) scale(0.1,-0.1)"><path d="M2394 3279 l-29 -30 -3 -207 c-2 -182 0 -211 15 -242 39 -76 157 -76 196 0 15 31 17 60 15 243 l-3 209 -33 29 c-26 23 -41 29 -80 29 -41 0 -53 -5 -78 -31z"></path><path d="M3085 3251 c-45 -19 -58 -50 -96 -229 -47 -217 -49 -260 -13 -295 52 -53 146 -42 177 20 16 31 87 366 87 410 0 70 -86 122 -155 94z"></path><path d="M1751 3234 c-13 -9 -29 -31 -37 -50 -12 -29 -10 -49 21 -204 19 -94 39 -189 45 -210 14 -50 54 -80 110 -80 34 0 48 6 76 34 21 21 34 44 34 59 0 14 -18 113 -40 219 -37 178 -43 195 -70 221 -36 32 -101 37 -139 11z"></path><path d="M1163 3073 c-36 -7 -73 -59 -73 -102 0 -56 133 -378 171 -413 34 -32 83 -37 129 -13 70 36 67 87 -16 290 -86 209 -89 214 -129 231 -35 14 -42 15 -82 7z"></path><path d="M3689 3066 c-15 -9 -33 -30 -42 -48 -48 -103 -147 -355 -147 -375 0 -98 131 -148 192 -74 13 15 57 108 97 206 80 196 84 226 37 273 -30 30 -99 39 -137 18z"></path><path d="M583 2784 c-38 -19 -67 -74 -58 -113 9 -42 211 -354 242 -373 16 -10 45 -18 66 -18 51 0 107 52 107 100 0 39 -1 41 -124 234 -80 126 -108 162 -133 173 -41 17 -61 16 -100 -3z"></path><path d="M4250 2784 c-14 -9 -74 -91 -133 -183 -95 -150 -107 -173 -107 -213 0 -55 33 -94 87 -104 67 -13 90 8 211 198 130 202 137 225 78 284 -27 27 -42 34 -72 34 -22 0 -50 -8 -64 -16z"></path><path d="M2275 2693 c-553 -48 -1095 -270 -1585 -649 -135 -104 -459 -423 -483 -476 -23 -49 -22 -139 2 -186 73 -142 361 -457 571 -626 285 -228 642 -407 990 -497 242 -63 336 -73 660 -74 310 0 370 5 595 52 535 111 1045 392 1455 803 122 121 250 273 275 326 19 41 19 137 0 174 -41 79 -309 363 -465 492 -447 370 -946 591 -1479 653 -113 14 -422 18 -536 8z m395 -428 c171 -34 330 -124 456 -258 112 -119 167 -219 211 -378 27 -96 24 -300 -5 -401 -72 -255 -236 -447 -474 -557 -132 -62 -201 -76 -368 -76 -167 0 -236 14 -368 76 -213 98 -373 271 -451 485 -162 444 86 934 547 1084 153 49 292 57 452 25z m909 -232 c222 -123 408 -262 593 -441 76 -74 138 -139 138 -144 0 -16 -233 -242 -330 -319 -155 -123 -309 -223 -461 -299 l-81 -41 32 46 c18 26 49 83 70 128 143 306 141 649 -6 957 -25 52 -61 116 -79 142 l-34 47 45 -20 c26 -10 76 -36 113 -56z m-2057 25 c-40 -58 -105 -190 -130 -263 -110 -324 -59 -707 132 -981 25 -35 42 -64 37 -64 -19 0 -241 119 -326 174 -188 122 -406 314 -532 468 l-58 71 108 103 c185 178 428 349 672 473 66 33 121 60 123 61 2 0 -10 -19 -26 -42z"></path><path d="M2375 1950 c-198 -44 -350 -190 -395 -379 -18 -76 -8 -221 19 -290 114 -284 457 -406 731 -260 98 52 188 154 231 260 27 69 37 214 19 290 -38 163 -166 304 -326 360 -67 23 -215 33 -279 19z"></path></g></svg>* ![Loading](https://www.elisiontec.com/wp-content/plugins/page-views-count/ajax-loader-2x.gif)


---

_View the original post at: [https://www.elisiontec.com/elision-will-exhibit-dialshree-omnichannel-contact-center-solution-driven-by-ai-features-at-gitex-2022/](https://www.elisiontec.com/elision-will-exhibit-dialshree-omnichannel-contact-center-solution-driven-by-ai-features-at-gitex-2022/)_  
_Served as markdown by [Third Audience](https://github.com/third-audience) v3.5.3_  
_Generated: 2026-08-17 13:55:59 UTC_  
