Automate your debt recovery process and successfully collect past-due invoices, delinquent amounts, and attain higher promise-to-pay ratio.
Elision’s omnichannel communication solution helps recovery agents with higher connect rates and better coverage to make the recovery process efficient and increase the collections for your brand.
Leverage our unique and refined call center collection integration software to get simplistic solutions for your business challenges and get on-time debt recoveries.
Our solution taps into the most challenging areas of your collection process and offers advanced features to counter those challenges.
Getting unpaid dues from the customers is no easy feat as customers always have multiple excuses and reasons to not pay their debt on time which our collection module counters with best outcomes and eventually increases collections.
Collection agents always find it challenging to connect with the customers as people do not attend to recovery calls which can be successfully resolved leveraging our feature-rich solutions like alternate number dialing, disposition based dialing and many such features.
Customers often get irate and switch to some other company for services if they keep getting calls or messages from collection agencies for the debt they have already paid which our feature-rich solution handles with care.
Customers usually find it troublesome to connect with the business through a single access point which may cost them more time so we cater to this problem by providing a reliable omnichannel solution that makes communication process possible through several platforms.
We take each challenge faced by our clients with sheer passion, and determination, and delve deep into the core of the problem to find the most simplistic and effective solution to counter those challenges and increase collections for your agency.
Let your debt collection agent make the most from their calls by utilizing the auto call. Message scheduling feature that automatically calls or messages the customer on the date they promised to pay their debts and get collections back in time.
Call your customers with a different number every time you make an attempt to connect with them and achieve increased connectivity and better chances of debt recovery.
Ease the recovery process for your field agent by providing them with accurate data on the last communication status of your recovery agent with the customer and establish a connection of trust between your brand and the customer.
Increase the connect rate with your customer by leveraging this practical feature of alternate dialing which successively calls all the substitute numbers of the customer and helps you reach the customer by all means.
Leverage our payment utility for collection feature to filter out the customer numbers that have already paid their dues. It saves significant time for the recovery agents and ensures that customers don't get irate because of the redundant calls.
Our superlative collection solution has powered numerous collection agencies to optimize collection’s profitability and achieve higher agent effectiveness.
Built-in features for Collection modules help agencies to better their PTP ratio & lower down NPA.
Talk to our recovery agent for more information!
Major commonly asked questions by Collection agencies, are answered for you.
A collection software is a great tool that can lead to high recovery ratio, reduce bad debt write-offs, improve the profitability of operations and maintain good relationships with the customers provided your collection agents properly focus on their KPIs and make the most of the features of the collection software.
Some of the most needed features in a debt collection software are:
– Payment Utility for Collection
– CRM with call center collection integration
– Automation for call connect
– Automatic payment reminders
– Sticky agent
– Caller ID Shuffling
– Monitoring and analytics tools
– Alternate Number Dialing
It all depends on the features you intend to use. However, it is always advised to go with the best collection software that consists of all necessary features if you wish to make your workflow truly efficient and performance-oriented.
If you have any other questions, please contact us
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