It’s been a pleasure working with you on relatively new technology for us, the Call Management software! Also, I am pleased to get it integrated with very less hiccups. The USP to me is customized reports, prompt response, through the study of customer’s requirements before giving a quote, and precise estimate of time. Due to all these, the time in redoing things gets minimized and the customer gets a precise solution. By having this customized solution, we were able to track down to evaluate and identify the correct campaign medium for us, the most efficient employee in terms of answering the calls, following up with customers and could also analyze and identify the employee who is tech savvy. We had and may also have challenges and problems, but to have the attitude to get over them is important. Quick solutions to problems and new requirements makes it quite easy for us to do business with you. I wish you all the very best.