More calls. More conversions. Zero manual dialing. Trusted by 2500+ businesses — deploys in 24 hours, works on any network.
African customers don’t wait. They WhatsApp you, call back twice, send an email — and if your team can’t respond fast and in context, they move on to your competitor. Meanwhile your agents are juggling 5 different apps, losing conversation history, and making customers repeat themselves every single time. DialShree ends this. Every call, WhatsApp, email and chat lands on one screen. Your agents see the full history, respond faster, and close more — without the chaos.
We have multiple plans to offer our clients which may leverage them best possible results as per their requirements & needs
Our cloud call center software services assure to provide you access to the full-fledged call center software in a hassle-free manner. To use a reliable, secure, and highly scalable call center software.
Key Benefits
With one time investment, you can get a licensed version of a feature rich call center solution. You can use all features and add-ons that you have purchased for a lifetime without spending anything extra.
Key Benefits
DialShree is not just a call center software. It is a complete omnichannel contact center solution. Take "unfair advantage" of personalized communication with your customers! Build smartly to meet the communication needs of all types. We have been transforming this call center software to let its users stay ahead in the market. We understand the urge of the market and the command of customers these days.
Handle collection & telemarketing calls
Handle warm leads & customer care calls
Handle all inbound & outbound business calls
From Lagos to Nairobi to Cape Town — DialShree is built for the realities of African contact centers. Unreliable connectivity? We handle it. Remote agents? Fully supported. WhatsApp-first customers? Natively integrated.
Boost Agent productivity & connectivity with Predictive, Progressive & Preview Dialing. Automated solution for sales, collections, support, and telecalling teams — helping businesses reduce idle time, increase conversations, and scale outbound operations efficiently.
Nowadays, customers want quick responses via their preferred communication channels and consider that as a service quality measure to continue giving business. With DialShree, you can manage clients seamlessly across all channels and assure higher customer delight.
While interacting, DialShree shows insights of the customer to the agent, hence agents can conduct personalized & effective communication. This also eliminates the need for toggling multiple software like chat, WhatsApp, email, social media, etc. to save time.
DialShree connects with all leading CRMs and third-party systems. CRM integration enables agents to retrieve customer information with the call center software, answer queries to enhance customer experience and automate workflow. It also connects to EPBX, LMS, and other legacy systems.
You can configure business workflows using DialShree to automate processes, set time-based triggers, call assignments, send notifications to agents and clients and do much more. DialShree can route incoming interactions from different channels to the right agent, based on the agent’s skill, workload, customer category, or priority to ensure better productivity.
Automatically route incoming calls to the most relevant agent based on skills, availability, and customer requirements — ensuring faster handling and higher customer satisfaction.
Schedule meetings with built-in video calling and screen sharing for seamless collaboration. Connect instantly with customers or teams, present documents in real time, resolve issues faster, and conduct interactive discussions without switching platforms.
DialShree Mobi is a mobile app for agents. It has all the major features of an agent panel, so agents can work from home or anywhere to enjoy uninterrupted operations. It helps call centers to enjoy high productivity and exceptional performance even in a virtual call center environment.
Top success stories share how different industries enhanced their major key performance indicators using this powerful contact center software.
Major commonly asked questions by DialShree users, are answered for you.
It is a call center software solution that supports omnichannel communication within a single platform. DialShree supports unified communication channels like Phone Calls, WhatsApp, Facebook, Twitter, SMS, Email, Chat, Video Call, and Screen Share. All communication channels will be available as integral features. All conversations will be logged.
DialShree is a flexible call center solution and it can be deployed on any of the available options, i.e., on-premise and cloud.
It can be used by any scaled business or enterprise in any industry vertical. It has flexible buying models that include, license purchase or SaaS usage.
It is an omnichannel call center solution that can enhance several operations related to sales, customer care, collection, technical support, etc. It has certain automation features that can help DialShree users to boost productivity, increase performance, and reduce expenses. It also uses AI features to automate the quality assurance of calls.
If you have any other questions, please contact us
Elision has been phenomenal in implementing custom business logics and support the business needs in a timely manner. Their ability of designing scalable system architecture has helped us to ramp smoothly to 500 seats. With their huge list of offerings, they are able to add value to each area of business to enable us offer best on board brand experience.
Director Operations, (GirnarSoft - CarDekho)
It has provided all features we were looking for to improve our customer services. Our customers are extremely happy with our services after the implementation of DialShree.All patients get an easier and more professional way to reach out to our customer care team to get resolutions related to any queries they may have. The emergency alert system is exceptional in handling emergency cases. All in all, we have received an ideal communication and collaboration solution for our hospital.
Associate Head - IT
