Another Milestone: Team Elision Bags Multiple Badges in G2’s Summer Report 2024!

DialShree, developed by Elision Technologies is a contact center suite that aims to improve customer satisfaction and experience, known for its superior features and robust mechanism.

Recently DialShree received recognition, from G2 in their Summer 2024 ranking edition. In particular we were acknowledged as a top performer in multiple categories;

•     Higher Performer Mid-Market Asia Summer 2024 – Auto Dialer
•     High Performer India Summer 2024 – Auto Dialer & Call Center Infrastructure
•     Momentum Leader Summer 2024 – Call Center Infrastructure
•     High Performer Mid-Market Summer 2024 – Call Center Infrastructure
•     Easiest to Use Summer 2024 – Contact Center
•     Easiest Admin Summer 2024 – Contact Center
•     Easiest Setup Summer 2024 – Contact Center
•     High Performer Summer 2024 – Contact Center
•     Easiest to Do Business With Summer 2024 – Contact Center
•     Users Love Us 2024

This acknowledgment highlights that why Dialshree is the top choice among big brands and known to drive business ROI effectively across globe. The platform combines AI technology, automation and real time vast reports to enhance every customer interaction.

Easiest Admin, Use & Setup for Summer 2024 Grid Report

DialShree’s admin panel is renowned for being the easiest yet most effective tool, offering a user-friendly and efficient interface. Its simple UI ensures the smoothest usability and efficiency, catering to various ingroup options, robust agent management tools, comprehensive campaign management features, and extensive reports for decision-making.

This is just the tip of the iceberg. The Elision team ensures that setups are quick and transitions are smooth for both the admin and customer-facing teams

Recognition as a High Performer in Asia

We have been identified as a performer in Asia according to the Summer 2024 G2 Grid report, for several categories. This prestigious recognition signifies that DialShree has excelled compared to competitors regarding customer satisfaction and overall market presence within the region.

The title of "High Performer" is granted to products highly rated by customers with a market presence that has grown organically without resorting to paid marketing tactics.

DialShree has established itself as a advanced contact center solution, for businesses in Asia by surpassing expectations in the region. Its success can be attributed to many factors;

•  Tailored Approach: DialShree caters to the Asian markets, platform that supports multiple languages and integrating best suitable channels based on business requirement of respective client.
•  Scalability Advantage: With DialShree’s architecture, it’s super easy and quick to scale businesses with evolving and growing teams.
•  Cutting edge Technology: Leveraging its AI capabilities DialShree provides intelligent routing, analytics and automation features that enhance efficiency for contact centers in Asia.
•  Dedicated Support: Good support makes road to success easy for any team, team Elision knows it very well, hence we always work on client first approach.

Being recognized as a Performer in Asia validates our ability to deliver significant value to contact centers of all sizes in the region. Our focus on customer satisfaction and innovative solutions solidify our leadership position in Asia. 

Easiest to Do Business with Summer 2024 – Contact Center

DialShree by Elision Technologies has emerged as one of the most effective and seamless solutions for project deployment, thanks to its highly skilled and efficient customer onboarding process.

A majority of our customers appreciate our customer-first policy, which is not just a policy but an efficient and proven customer onboarding process. This process includes internal KOC, external KOC, deployment, confirmation, and client training, ensuring a smooth and successful transition.

Customer Satisfaction

Elision Technologies DialShree is delighted to have earned the Users Love Us accolade from G2 in their Summer 2024 report. This recognition is reserved for products that garner a number of reviews and ratings, from satisfied users.

To achieve this recognition products must garner a minimum of 40 validated reviews on single platform. Uphold an overall user satisfaction rating. The Users Love Us emblem indicates that genuine DialShree users genuinely adore both the product and the experience it delivers.

Various customer testimonials, on G2 emphasize the reasons why users are enthusiastic about DialShree;

"We are using DialShree since last 6-7 years, platform helped our customer facing team to address all the queries, issues quickly and efficiently. Support team is really friendly and quick. DialShree is good for custom process as well as customized workflow. It has all the features which we need."

"Better connectivity ratio compare to legacy platforms which we were using in the past. Also support team is super active and quick."

"Dialshree is very good dialer for business its help to increase agent productivity."

"Dialshree dialer is useful to increase our agents performance its very good to make manual calling and Auto calling."

"Customizable Campaigns: Users can configure and customize dialing campaigns based on specific business requirements. They can define parameters such as call volume, call time slots, and pacing ratios to optimize the dialing process according to their needs."

"Dialshree dialer is very helpful to increase agent performance and productivity, its easy to manage and provide full analysis for calling"

DialShree has been acknowledged as a performer, in the market during Summer 2024 by G2 showcasing its significant achievements in one of the worlds rapidly expanding and competitive contact center sectors.

These prestigious accolades signal Dialshree strong momentum moving forward. With AI features that enhance agent efficiency and deliver customer experiences DialShree is well positioned to expand its market presence in 2024 and beyond.

Its proven track record in driving customer retention and return on investment makes it an attractive choice for contact centers of all sizes seeking a cutting edge platform.

Backed by Elisions expertise in developing advanced yet user contact center solutions; DialShree has solidified its position as a leading offering in Asia Pacific and globally.

Anticipate groundbreaking developments as Elision capitalizes, on its G2 recognition to elevate the standard of customer experience. Reach us to discuss more on omnichannel contact center solution.