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DialShree - Omnichannel Contact Center Solution

Seamlessly engage with your customers at all touchpoints.

  • Be available across all channels – Email, Voice, Social Media, Chat & many
  • Efficiently manage customer interactions
  • Automate workflows, boost productivity, and grow revenues
  • Ready integrations with CRM and third-party applications
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Dialshree contact form

Reimagine Communication with Omnichannel Call Center Solution

“In today’s world, businesses have to be available on multiple communication channels and have to manage customer experience to gain and retain clients.

DialShree is an all-encompassing omnichannel communication solution, offering numerous benefits to various industries, such as increased sales, enhanced customer experience, higher customer loyalty, and revenue growth while lowering operational costs.


What our clients achieved using DialShree

Better resource utilisation

Reduction in expenses

Increase in productivity

Up-time
Actual data collected from clients across 8 industries
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DIALSHREE

Different Campaigns, Different Channels but One Solution - DialShree

DialShree is not just a call center software, it is a complete omnichannel contact center solution.

Build smartly to meet the communication needs of all types. We have been transforming this call center software to let its users stay ahead in the market. We understand the urge of the market and command of customers these days.

Thus, we have incorporated all major communication channels in DialShree.

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Outbound

Handle collection & telemarketing calls

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Inbound

Handle warm leads & customer care calls

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Blended

Handle all inbound & outbound business calls

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Implementation and Plans

We have multiple plans to offer our clients which may leverage them best possible results as per their requirements & needs

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Hosted Cloud Based Solution (SaaS)

Our cloud call center software services assure to provide you access to the full-fledged call center software in a hassle-free manner. To use a reliable, secure, and highly scalable call center software.

Key Benefits

  • You do not need to buy a call center software
  • You do not need to invest in hosting or maintenance
  • You do not need to worry about capital investment
  • Pay as you grow
  • Many more…
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On Premises Server Based Solution

With one time investment, you can get a licensed version of a feature rich call center solution. You can use all features and add-ons that you have purchased for a lifetime without spending anything extra.

Key Benefits

  • No monthly fee to use the contact center software
  • No increase in the cost of software or add-ons
  • Not dependent on the terms related to the SaaS model
  • You own license and call center software & decisions related to it
  • Many more…

Connect your all channels to improve customer experience

Get in touch with us!

Trusted by World's Leading Brands

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FEEDBACK

Our Success Snapshot with a few of our Client Testimonials.

Work

Success Stories

See how elision products have helped our clients meeting their business goal and implement better communication channels designed for their organizations.

Collection

Astute

Collection

Astute

Astute Management Solutions and Services Pvt. Ltd offers a one-stop solution to its customers for back office work, collection, verification, audit, etc. It has 2000+ staff across 800+ locations.

+ 82.57%

Increase in Collection

+ 75.32%

Faster collection operations
Healthcare

CIMS Improved Efficiency in Handling Emergencies & COVID Patients up to 95.89%

Healthcare

CIMS Improved Efficiency in Handling Emergencies & COVID Patients up to 95.89%

+ 95.87%

Patient Experience

+ 95.89%

Emergency handling
Automotive

CarDekho Improved Car Lead Management up to 72.89%

Automotive

CarDekho Improved Car Lead Management up to 72.89%

+ 79.30%

Enhanced Car Deal Management

+ 59.65%

Increased Automotive Sales

Industries Using DialShree

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Banking & Finance
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Automotive
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Healthcare
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BPO
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Real Estate
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E-Commerece
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Service Industry
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Government Sector & Smart Cities

What makes DialShree an ideal contact center solution in UAE region?

DialShree: call center solution simplifies communication by connecting businesses and customers via all popular and preferred communication channels. It helps you deliver seamless experience at all touch-points without increasing expenses. You can maximize call center performance by harnessing the power of this next generation call center solution with unified communication support.

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AI based voice analysis for quality monitoring

With the DialShree you can understand the intent of your customers based on voice and words analysis. It helps you know their emotions with advanced AI-powered quality analysis algorithms presented with easy to understand pictorial representation for you. It rates the call quality and provides feedback to agents, which results in reduced workload of the QA team.

Key Modules & Features

DialShree helps you create a seamless experience with your customers & maximize productivity of your team by bringing all functionalities together.

We are here to help

Frequently Asked Questions

Major commonly asked questions by DialShree users, are answered for you.

  • What is an omnichannel contact center solution?

    It is a call center software solution that supports omnichannel communication within a single platform. DialShree supports unified communication channels like Phone Calls, WhatsApp, Facebook, Twitter, SMS, Email, Chat. All communication channels will be available as integral features. All conversations will be logged.

  • Can it be installed on-premises or cloud?

    DialShree is a flexible call center solution and it can be deployed on any of the available options, i.e., on-premise and cloud.

  • Should only large scale businesses and call centers use this software?

    It can be used by any scaled business or enterprise in any industry vertical. It has flexible buying models that include, license purchase or SaaS usage.

  • How can a business benefit from using DialShree?

    It is an omnichannel call center solution that can enhance several operations related to sales, customer care, collection, technical support, etc. It has certain automation features that can help DialShree users to boost productivity, increase performance, and reduce expenses. It also uses AI features to automate the quality assurance of calls.

If you have any other questions, please contact us

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"Elision offers technology which supports latest requirement of market, their team is super supportive & proactive..."

Mr. Nabarun Dutta

Call Center Lead – Operations (Mahindra Insurance)

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"It’s been pleasure working with you on relatively new technology for us, the Call Management ..."

Mr. Dhaval Rao

President - IT

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"Elision empowered GMDA for a superior citizen experience and more. We highly recommend Elision to any organization seeking top-notch contact center solutions and a trusted partner in their digital transformation journey..."

Mr. Pradeep Kumar Agarwal

Esteemed Advisor, GMDA

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“DialShree has been a crucial element that has helped in fulfilling our company’s vision of providing customer-centric support...”

Mr. Herat Gandhi

Customer Service Head of Prudent Corporate Advisory Service Ltd

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"In our business it is important to have good communications, we were looking for a more modern and cost effective ..."

Mr. Ashish Patni

Q-M Manager - Mantra Softech (India) Pvt Ltd

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“As an outsource provider of Contact Center and BPO services for over 25 years spanning hundreds of clients ..."

Mr. Sean Gruwell

Managing Director