Elision is a trusted name in offering unified telecom solutions to corporates and enterprises
With customer centricity as our focus, we create custom omni channel communication solutions to bring inbound and outbound communication to one single dashboard. Our ability to produce full stack telecom solutions gives way to a scalable, secure and user friendly software that offers a seamless customer experience.
Be it your need to engage clients via WhatsApp, eMail, SMS, Phone Calls or Social Media, our solutions will be functional and world-class.
Our Growth That Says the UnsaidCustomer centricity has been the #1 goal of people behind Elision. In the last 15+ years we have always believed in providing solutions to complex problems in a way that is functional.
Awards & Recognition
Years of Experience
Clients That Make Us Proud
Having been partners in the success of our awesome patrons makes us proud.
Elision’s Journey to SuccessJourney which started back in 2007, Elision as a Team added many milestones to the tale of their success through out the years! Have a loot at our major timelines!
Exceptional service awardAfter getting awarded for exceptional services by Sangoma, the company started offering call center integration services and expanded its clientele. The team consisted of over 25 people in 2014.
Offering service to governmentsWhen in 2016 the company started to offer services to governments, Elision had presence in Ahmedabad, Jaipur, Mexico, and the USA. The team had over 50 members by then.
Won ‘Global Linker’ awardAfter winning the ‘Global Linker’ award and opening another office in Mumbai, in 2019, the company launched a breakthrough project “The Smart Infrastructure in a Smart City”.
New office in Bangalore2020 was great. From opening offices in Bangalore, United Kingdom to working on AI Technologies, we proudly provided critical support to the government during the Covid-19 pandemic.
Conquering the Global Stage!Achieved global recognition at Gitex Global and hosted our inaugural physical partner meet.
Moving ahead stronglyInaugurated a new office in Delhi, secured and successfully delivered 4+ Smart City projects.
our promise & Advantage
Our Partnership Begins with a Promise
With Elision’s services being seamless and robust, we are committed to empowering organizations across the globe.
Our solutions are best suitable for SMEs, Enterprises and Government as we focus on giving a seamless customer experience even if that means offering super customized solutions.
That’s our forte.
Net Promoter Score
A Client Experience that Creates a DifferenceWith a single focus on providing the best customer experience, we follow a defined onboarding process to craft a customized journey.
Pain AnalysisWe study your needs to find the deep seated unnoticed problems.
Solutions MappingWe cater to your pain areas by suggesting functional solutions.
Application PerusaWe create a first level plan to finalize the solutions implementation.
Deployment & ImplementationWe install the final solution at your location.
Solutions TrainingWe employ the solutions and start training your team.
Gauge ResultsWe evaluate the solutions and offer remedies in case of any gaps.
Major USPs of Our Service
Elision’s product is a complete suite that has myriad characteristics.our products
- Omni Channel Availability - Voice, E-Mail, Chat, WhatsApp, and Social Media
- Unified View of Customer Journey
- Workflow Automation for Call Center Operations
- API Integrations with CRMs and 3rd Party Applications
- AI-Based Quality Monitoring
- CX Optimized Agent Dashboard
People Who Have Made all Our Achievements PossibleBehind great organizations are great minds. Our leadership has worked hard with a single focus to indulge their clients. And with the same mindset, we are ready to march into the future.
Fun or Work, We believe in cherishing every moment - We are growing with Fab Four thumb rules which revolves around Ethics, Passion, Celebration & Dedication.
To surround yourself with talented teammates and inspiring firstname.lastname@example.org
Initiate the process of converting your vision into a functional email@example.com
To affiliate with the leading telephony company and increase your firstname.lastname@example.org