Elision is a trusted name in offering unified telecom solutions to corporates and enterprises
With customer centricity as our focus, we create custom omni channel communication solutions to bring inbound and outbound communication to one single dashboard. Our ability to produce full stack telecom solutions gives way to a scalable, secure and user friendly software that offers a seamless customer experience.
Be it your need to engage clients via WhatsApp, eMail, SMS, Phone Calls or Social Media, our solutions will be functional and world-class.
Our Growth That Says the Unsaid
Customer centricity has been the #1 goal of people behind Elision. In the last 15+ years we have always believed in providing solutions to complex problems in a way that is functional.Customer Presense
Countries Served
Awards & Recognition
Years of Experience
Clients That Make Us Proud
Having been partners in the success of our awesome patrons makes us proud.
2007
2014
Exceptional service award
After getting awarded for exceptional services by Sangoma, the company started offering call center integration services and expanded its clientele. The team consisted of over 25 people in 2014.
2016
Offering service to governments
When in 2016 the company started to offer services to governments, Elision had presence in Ahmedabad, Jaipur, Mexico, and the USA. The team had over 50 members by then.
2019
Won ‘Global Linker’ award
After winning the ‘Global Linker’ award and opening another office in Mumbai, in 2019, the company launched a breakthrough project “The Smart Infrastructure in a Smart City”.
2020
New office in Bangalore
2020 was great. From opening offices in Bangalore, United Kingdom to working on AI Technologies, we proudly provided critical support to the government during the Covid-19 pandemic.
2022
Conquering the Global Stage!
Achieved global recognition at Gitex Global and hosted our inaugural physical partner meet.
2023
Moving ahead strongly
Inaugurated a new office in Delhi, secured and successfully delivered 4+ Smart City projects.
… and our journey continues
our promise & Advantage
Our Partnership Begins with a Promise
With Elision’s services being seamless and robust, we are committed to empowering organizations across the globe.
Our solutions are best suitable for SMEs, Enterprises and Government as we focus on giving a seamless customer experience even if that means offering super customized solutions.
Commitment.
Customer Centricity.
Solutions.
That’s our forte.
98%
Net Promoter Score
A Client Experience that Creates a Difference
With a single focus on providing the best customer experience, we follow a defined onboarding process to craft a customized journey.
1
Pain Analysis
We study your needs to find the deep seated unnoticed problems.
2
Solutions Mapping
We cater to your pain areas by suggesting functional solutions.
3
Application Perusa
We create a first level plan to finalize the solutions implementation.
4
Deployment & Implementation
We install the final solution at your location.
5
Solutions Training
We employ the solutions and start training your team.
6
Gauge Results
We evaluate the solutions and offer remedies in case of any gaps.Major USPs of Our Service
Elision’s product is a complete suite that has myriad characteristics.
our products- Omni Channel Availability - Voice, E-Mail, Chat, WhatsApp, and Social Media
- Unified View of Customer Journey
- Workflow Automation for Call Center Operations
- API Integrations with CRMs and 3rd Party Applications
- AI-Based Quality Monitoring
- CX Optimized Agent Dashboard
Our team
People Who Have Made all Our Achievements Possible
Behind great organizations are great minds. Our leadership has worked hard with a single focus to indulge their clients. And with the same mindset, we are ready to march into the future.
Mehul Shah
CEO & MD
Ami Shah
Director
Hitesh Gohil
IT Head
Urmi Lakkad
Software Development Head
Ankur Sharma
Business Head
Arun Chaturvedi
Director – Marketing
Pratik Prajapati
Project Lead
Nikhil Nimje
Sr. Team Leader
Akshita Pareek
Head of Pre – Sales
Dhaval Gol
Team Leader
Life @
Elision
Fun or Work, We believe in cherishing every moment - We are growing with Fab Four thumb rules which revolves around Ethics, Passion, Celebration & Dedication.
Initiate the process of converting your vision into a functional product
sales@elisiontec.comTo affiliate with the leading telephony company and increase your wealth
contact@elisiontec.com