Elision is a trusted name in offering unified telecom solutions to corporates and enterprises
With customer centricity as our focus, we create custom omni channel communication solutions to bring inbound and outbound communication to one single dashboard. Our ability to produce full stack telecom solutions gives way to a scalable, secure and user friendly software that offers a seamless customer experience.
Be it your need to engage clients via WhatsApp, eMail, SMS, Phone Calls or Social Media, our solutions will be functional and world-class.
Our Growth That Says the Unsaid
Customer centricity has been the #1 goal of people behind Elision. In the last 18+ years we have always believed in providing solutions to complex problems in a way that is functional.Customer Presense
Countries Served
Awards & Recognition
Years of Experience
Clients That Make Us Proud
Having been partners in the success of our awesome patrons makes us proud.
2007
2010
Exceptional service award
Sangoma recognised our work with the “Top Application in Contact Center” award. It showed us that our product could compete with the best in the industry, and it gave us the confidence to scale.
2014
Elision gets its first official address
We formally registered Elision and opened our first dedicated office in Ahmedabad. Call center integration services joined our portfolio, our client base grew steadily, and the team passed 25 people.
2015
Our first triumph: DialShree
We launched DialShree, our omnichannel contact center software, built to bring voice, messaging, email and customer data into one platform. In the same year we achieved ISO 9001:2015 certification for quality management.
2016
Marked big with government
We started delivering communication solutions for government projects, where reliability and scale matter most. By then the team had grown to more than 50 members.
2018
Expansion & excellence
We opened an office in Mumbai to serve clients in India’s financial capital. TradeConnect awarded us GlobalLinker’s “Best Telephony Solution Globally”, recognising our technology on an international stage.
2022
Inaugurated our corporate office
We set up our corporate office in Noida. It gives us a strong presence in Delhi NCR, puts us closer to enterprise clients in North India and supports our growing sales and support teams.
2023
New Ahmedabad head office
We moved into a new head office in Ahmedabad, built for our next stage of growth. The same year we received a VNO licence from the Department of Telecommunications and became PCI DSS compliant, which reinforced our focus on regulatory compliance and data security.
2024
Won prestigious awards
We were named Best Innovator, and our AI platform won platform of the year. Both awards recognise the AI-driven capabilities we’ve built into our communication and CX solutions.
2025
Mega project: Mahakumbh Mela 2025
We supported communication for Mahakumbh Mela 2025, one of the largest gatherings in the world. It is our most celebrated project to date and proved our platform can perform at massive scale.
2026
New Bangalore office & NBFC Fintech award
We opened a bigger office in Bangalore & Mumbai for our next phase of growth. We also won Best Collections Platform at the NBFC Fintech Summit 2026 for our innovation and impact in the BFSI sector.
… and our journey continues
our promise & Advantage
Our Partnership Begins with a Promise
With Elision’s services being seamless and robust, we are committed to empowering organizations across the globe.
Our solutions are best suitable for SMEs, Enterprises and Government as we focus on giving a seamless customer experience even if that means offering super customized solutions.
A Client Experience that Creates a Difference
With a single focus on providing the best customer experience, we follow a defined onboarding process to craft a customized journey.
1
Pain Analysis
We study your needs to find the deep seated unnoticed problems.
2
Solutions Mapping
We cater to your pain areas by suggesting functional solutions.
3
Application Perusa
We create a first level plan to finalize the solutions implementation.
4
Deployment & Implementation
We install the final solution at your location.
5
Solutions Training
We employ the solutions and start training your team.
6
Gauge Results
We evaluate the solutions and offer remedies in case of any gaps.Major USPs of Our Service
Elision’s product is a complete suite that has myriad characteristics.
our products- Omni Channel Availability - Voice, E-Mail, Chat, WhatsApp, and Social Media
- Unified View of Customer Journey
- Workflow Automation for Call Center Operations
- API Integrations with CRMs and 3rd Party Applications
- AI-Based Quality Monitoring
- CX Optimized Agent Dashboard
Our team
People Who Have Made all Our Achievements Possible
Behind great organizations are great minds. Our leadership has worked hard with a single focus to indulge their clients. And with the same mindset, we are ready to march into the future.
Mehul Shah
CEO & MD
Ami Shah
Director
Hitesh Gohil
Support & Implementation Head
Ankur Sharma
VP – Sales (Domestic)
Arun Chaturvedi
Director – Government Business
Pratik Prajapati
Project Manager
Nikhil Nimje
Assistant Project Manager
Akshita Pareek
Pre sales – Lead
Dhaval Gol
Assistant Product Manager
Life @
Elision
Fun or Work, We believe in cherishing every moment - We are growing with Fab Four thumb rules which revolves around Ethics, Passion, Celebration & Dedication.
Initiate the process of converting your vision into a functional product
sales@elisiontec.comTo affiliate with the leading telephony company and increase your wealth
contact@elisiontec.com