Elision Launched VICIDial SuiteCRM Integration

Elision Launched VICIDial SuiteCRM Integration

We have been offering expert call center CRM integration services to integrate various call center solutions with different CRM (Customer Relationship Management) systems. This time we have launched the VICIDial SuiteCRM Integration service.

Call center solution and CRM systems are major functional tools in many call centers and enterprises. We offer integration of these two systems to provide an array of benefits to our customers. We can integrate any call center solution and CRM system. We are glad to announce that in our range of call center CRM integration services we are adding one more popular integration service:  VICIDial SuiteCRM Integration.

VICIDial is one of the most popular call center solutions as well as the most powerful open source call center software. We have been offering VICIDial customization services as well as integration of this open source call center solution with different CRM systems such as, vTiger, Zoho, etc. With an increasing demand of VICIDial SuiteCRM integration, we have added this service in our official offering range of call center CRM integration service.

As part of VICIDial SuiteCRM integration service, we will offer following features to the customer:

  • Single sign on usage of the major features of the SuiteCRM: CRM solution and VICIDial: call center software.
  • Click to call functionality in the SuiteCRM system
  • Lead export
  • Lead push
  • Automated lead information update
  • Automated disposition record saving in both VICIDial and SuiteCRM
  • And many more

We also make sure that already existing data stored in the VICIDial: call center software and SuiteCRM: CRM system is preserved and replicated in both the systems without any kind of data loss. This is perfect for the call centers and businesses which already have a system in place.

We have successfully integrated the VICIDial: call center solution and SuiteCRM: Customer Relationship Management system for some of our customers. We are excited to benefit more customers with this integration services. Here is a quick walkthrough video of the SuiteCRM VICIDial integration features one would have after the integration is performed by our expert team:

We can integrate any CRM solution and Call Center Software. For more details of our service and / or to discuss your requirements related to call center CRM integration, please contact us.

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