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Elision Will Exhibit DialShree during London Trip

News March 9, 2020

We are happy to announce that we will be exhibiting DialShree during our business trip to London. Mr. Mehul Shah, CEO and Director, will represent our company, Elision Technologies Pvt. Ltd during his trip to London. He will be there from 10 March to 20 March 2020. Mehul will participate in Cloud Expo Europe on 11 and 12 March 2020 and in Call and Contact Centre Expo on 18 and 19 March 2020.

Mehul is going to exhibit different products and services offered by the company. One of the products which will be majorly exhibited on this London trip is DialShree.

DialShree is an omnichannel call center solution. It supports all different communication channels such as:

  • Voice calling
  • Screen sharing
  • Video calling
  • Internal chat
  • External chat
  • SMS
  • Email
  • Fax
  • WhatsApp
  • Facebook
  • Twitter

DialShree is loaded with a wide array of features such as:

  • Dashboard
  • Agent performance statistic
  • Multi-level IVR
  • Inbound IVR
  • Outbound IVR
  • Advanced ACD
  • Longest idle agent based call routing
  • Sticky agent
  • Skill based call routing
  • Agent ranking
  • Average hold time
  • Average talk time
  • After call work
  • Manual dialer
  • Power dialer
  • Predictive dialer
  • Preview dialer
  • Progressive dialer
  • DND support
  • Unlimited call queue
  • Voicemail
  • 3 way conferencing
  • Outbound call scheduler
  • Callback
  • Call park and pickup
  • Call intervention
  • Barge-in
  • Whisper
  • Call snooping
  • Call transfer
  • Call recording
  • SMS broadcasting
  • Voice broadcasting
  • Remote agent support
  • PCI support
  • CTI support
  • Word spotting in recording
  • Agent screen capture
  • IT help desk support ticket
  • Agent inter dialing support
  • Reports
  • And more

DialShree is one of the most flexible call center solutions available in the market. It supports:

  • SIP lines
  • PRI lines
  • PRI card
  • PRI gateway
  • GSM gateway
  • FXO gateway
  • FXS gateway

DialShree is also very easy to scale up. We offer integration of different third party solutions and APIs to make it the most advanced single sign on solution. Some of the major integrations offered by us to DialShree are as below:

  • Zoho
  • vTiger
  • SuiteCRM
  • SugarCRM
  • Salesforce
  • WhatsApp
  • Facebook
  • Twitter
  • Form
  • Collection module
  • And more

DialShree: call center solution is in use in more than 50 countries by more than 25,000 users.

Mehul is all set to exhibit this omnichannel call center software on the global platform by participating in the two largest European expos and in other meetings.

We have already scheduled some meetings with our customers and prospects. The meetings are scheduled on-premises of the customer and prospective customers as well as in the Cloud Expo Europe and in the Call and Contact Centre Expo.

If you are interested in knowing more about DialShree or want to schedule a personal meeting with our representative in London, contact us.

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