WebRTC Phone: Features and Benefits
Ready to start your eCommerce journey?Get in touch
- A Complete Guide to Call Center Dialer
- How to Handle Escalated Calls in a Call Center?
- The Most Important Call Center Technology Trends of 2023.
- Phone Number Masking, The Definitive Guide: What, Why and How
- Elision Announced to Exhibit Grievance Management Solution at GITEX 2022
- Elision Will Exhibit DialShree: Omnichannel Contact Center Solution Driven by AI Features at GITEX 2022
- How Does an Omnichannel Contact Center Solution Make a Difference?
- Elision Will Exhibit Custom Product Development Services at GITEX 2022
- Top Reasons to Use a Grievance Management Solution in a Smart City
- Elision Announced to Exhibit at GITEX 2022
Some attractive features of WebRTC Solution include:
- Global audio conferencing
- CRM integration via API
- External transfer
- Internal transfer
- Browser abstraction
- Call queues and much more!
Here are some benefits that WebRTC Phone offers:
You don’t need to pay for hard phones anymore, as all your requirements will be met by WebRTC phone. This is a huge advantage.
The team leaders as well as agents can communicate easily with WebRTC phone. They get to take advantage of the amazing features quickly that this product offers, which is difficult with the use of IP phones.
WebRTC phone can be easily integrated into your contact center solution. This lets the agents to login into their CRM and receive or make calls directly from the CRM.
Make use of the space
If you want to increase the productivity of your contact center, use WebRTC phone, as you can utilize it in such a way that in less space more numbers of executives can work comfortably.
Elisiontec offers best-in-class WebRTC phone solution as well as WebRTC phone integration in contact center solution. Want to see it for yourself? Contact Us.