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Elision at the 30th Convergence Expo India 2023

Elision has been a trendsetter and it has continued this custom in 2023 as well. The company has been working on technological inventions to discover never seen before solutions for unified communication. The company is also renowned for making great networks and connections to build mutual grounds of growth by offering smart and innovative solutions. To meet business representatives and organization leaders that are ready to synergize to build a better future with unified communication solutions, team Elision has participated in the 30th Convergence India expo.

About Convergence India Expo 2023

The Indian government has been conducting an international expo in New Delhi with the name of Convergence India since 1992. Initially, the expo used to give a platform to telecom companies to showcase its strength and get business opportunities from the world businesses. As the innovations started turning the telecommunication space, the expo started adding more products and categories like Artificial Intelligence, IoT, M2M, digital gaming, cloud, embedded, big data and analytics, smart homes, Blockchain, and more. 

This year, the stated Indian expo will be celebrating 30 years of success in bringing businesses together on a platform to explore new technologies in digital space and find a mutual business or learning opportunities. It is one of the largest technology events and expos hosted by India. This year, the smart cities India expo is also going on in conjunction with Convergence India 2023 to benefit companies that offer smart city solutions.

The event is taking place at Pragati Maidan, New Delhi from the 27th of March to the 29th of March 2023. As per the shared statistics, it will have more than 1000 participants across 40 different countries. The expo expects more than 50,000 visitors. Moreover, there will be 100+ speakers that would benefit attendees and booth hosts with their industry expertise. 

The major products and services to be showcased at the expo are listed hereunder:

  • 5G technology related services and solutions
  • Cloud and big data analytics solutions
  • Automation technologies 
  • Fintech solutions 
  • E-commerce platforms
  • Mobile apps
  • Digital gamin
  • Cybersecurity 
  • Surveillance and security products
  • Embedded systems
  • Consumer technology
  • Electronic manufacturing 
  • Mobile devices and accessories
  • FTTX
  • IoT
  • OTT
  • Satcom 
  • Smart city solutions
  • AI platforms
  • AR and VR products
  • Unified communication solutions
  • And more

About Elision

It is one of the leading and trusted names in the industry as an innovative technology company for more than 15 years. The company has more than 1900 customers across 50+ countries. It is accredited with more than 20 awards, rewards, and recognitions by global platforms. The company enjoys a 98% of net promoter score (NPS).

Elision has been offering various products and solutions along with its client centric services and it is renowned for resolving the exact pain points of customers. 

Elision at the 30th Convergence India 2023 Expo

Elision is one of the participants at the Convergence India expo. The representatives of the company will be exhibiting different products and solutions offered by the company to benefit businesses with reliable unified communication platforms. 

The exhibition details of the company at this tradeshow are as below:

Booth number: D – 255, Hall Number 5

The major products to be showcased to the booth visitors of Elision are briefly explained hereunder.

1. DialShree: Omnichannel Contact Center Solution

It is one of the most renowned products offered by Elision. As the demand for customer support is increasing, the demand for call center solutions has also increased. This software supports unified communication channels within a single platform to provide all inclusive customer support software. It also has features to automate workflow and operations to improve productivity and revenue for a business. 

The software ensures 98.99% of SLA (Service Level Agreement) for uptime. It is trusted by some major brands in India like Nykaa, Mahindra, CarDekho, Tata Housing, Reliance, and more.

The representatives of Elision will showcase this product at Convergence India 2023.

2. Smart City Solutions

It is one of the top solutions offered by the company and the team will exhibit it to benefit visitors interested in this platform specifically. This solution is already deployed and in use by two major smart cities of India, namely, Agra and GMDA (Gurugram Metropolitan Development Authority). 

The smart city solutions of Elision consist of multiple communication and collaboration systems to provide a comprehensive platform. It consists of an IP PBX solution, an omnichannel call center solution, and a grievance management platform. This platform can automate workflow to speed up grievance management in smart cities and delight citizens.

3. Greeter

It is an ideal product built for small and medium enterprises that want to transform their conventional communication system into a digitized and more reliable communication system that acts as a virtual receptionist. It will attend to all incoming calls and greet customers with a warm welcome message. It can also help customers to connect with the right agent or executive or it would collect information about the customer so the team can connect with that customer later on. This is one of the most sought after platforms named as "Greeter".

4. IP PBX platform

The representative of Elision will also exhibit an IP PBX platform to the visitors of Convergence India 2023. It has several communication and collaboration features to offer which are not available in traditional telecommunication solutions. Moreover, it supports remote communication possible for a business in a more traceable manner. This helps a business to be more resourceful and quick and take the required decisions.

5. Help desk ticketing platform

This is another product to be exhibited at the Convergence India expo. The representatives will showcase how this product can streamline the process of handling support requests in a business, in which the flow of this kind of request is high. It not only automates workflow, but it also provides an effective mechanism to save manpower and use them to work in a more productive way. Explore Helpdesk Ticketing System now!

6. CRM Widget

CRM CTI integrator, which is popularly known as the CRM widget, is one of the top products of Elision and it will be showcased at the Convergence India 2023 during the tradeshow. This widget helps in transforming a simple CRM (Customer Relationship Management) solution into a more powerful call center driven platform. It provides CTI features within the CRM system to let businesses make communication easier and customer relationship management more effective.

Conclusion

Team Elision is excited to meet more business owners, CEOs, consultants, government authorities, etc. at the 30th Convergence India expo during its participation as one of the exhibitors. The team is really excited to showcase all the top products briefly shared in this blog post along with multiple other solutions like the number masking system, Code Blue: Emergency Alert System, etc. The company also has industry specific unified communication solutions along with smart city solutions, which will be showcased during the participation of Elision at this tradeshow.

If you are interested in meeting our representatives at this expo, visit us at D 255. Hall no: 5, our team would be more than happy to greet you and showcase personalized products and solutions for your business. However, if you cannot visit the expo and still have an interest in our products or solutions, fret not. Simply Book a Demo Now!

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