Unified Telecom Solutions for corporates and enterprises to improve CX.
Our omnichannel communication products are right-fit for the organizations looking for increasing Efficiency, Customer Delight, & Profitability.
Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions for different industries like Healthcare, Automotive, Hospitality and Finance, BPOs, Collection, Real estate, eCommerce, Smart cities, Government, and More.
Products & Services
What we do
Enterprise grade telecommunication products and solutions are built to support the growth of the fastest growing businesses.
DialShree: Award Winning Call Center Solution
DialShree is accredited with renowned awards as one of the world-class call center solutions for its revolutionary performance that surpasses customer expectations.
Interact with customer across all channels
Email, Voice, Social Media, Chat, …
Workflow automation
Automate business workflow to ensure flawless performance
360-degree customer interaction view
Gain access to all customer interactions for personalized conversation
Complete integration support
Inbuild integrations with multiple CRM and third-party applications
AI-powered voice analysis
Automate call monitoring to ensure superior quality services
Manage all types of business calls
Run survey, collection, customer care, and sales calls without any need to toggle among platforms
Innovative Products & Solutions We Offer
Enterprise grade telecommunication products and solutions are built to support the growth of the fastest growing businesses.
Help Desk Ticketing
An advanced tool modernizes the flow of customer grievance management to track and manage all raised grievances and support requests.
Smart City Solution
End-to-end systems for thriving smart cities automate and speed up different jobs to enhance the quality of life in smart cities.
IP PBX Solution
A telecommunication tool enhances business communication with thriving features to assure no important business call is missed.
Learn how Elision products can help you to improve customer experience
Get in touch with one of our experts!
Work
Success Stories
See how elision products have helped our clients meeting their business goal and implement better communication channels designed for their organizations.
GMDA Smart City
GMDA Smart City
Enhanced quality of life for citizens using a smart grievance management solution that automates the workflow of grievance handling
+ 97.25%
Citizen satisfaction+ 80.72%
Resource utilization+ 95.87%
Patient Experience+ 95.89%
Emergency handling+ 79.30%
Enhanced Car Deal Management+ 59.65%
Increased Automotive SalesIndustries We Are Powering
More than 8 industries are empowered with our fit-to-purpose omnichannel communication products. Learn how our products are utilized and delivering their KPIs.
Elision has been phenomenal in implementing custom business logics and support the business needs in a timely manner. Their ability of designing scalable system architecture has helped us to ramp smoothly to 500 seats. With their huge list of offerings, they are able to add value to each area of business to enable us offer best on board brand experience.
Director Operations, (GirnarSoft - CarDekho)
Overall experience is good, it is user friendly. Can make changes according to our needs!
Network Engineer, GMDA
It has provided all features we were looking for to improve our customer services. Our customers are extremely happy with our services after the implementation of DialShree.All patients get an easier and more professional way to reach out to our customer care team to get resolutions related to any queries they may have. The emergency alert system is exceptional in handling emergency cases. All in all, we have received an ideal communication and collaboration solution for our hospital.
Associate Head - IT
About elision
Connecting Businesses with 360-degree Communication Solutions
Nowadays, businesses need to stay connected with their customers, partners, vendors, and teams. Our company enables businesses to meet this mandatory need of staying connected with people via their preferred communication channels. We are renowned for adding innovative and technology-powered features to simplify and automate workflow, communication, and customer lifecycle with simple-to-use telephony solutions. We empower our team members, so they receive the much needed work culture that enables us to live up to our motto, “We Deliver What We Commit”.
Recommended Reading
Insights
Explore insights to discover what’s trending and hot. Find case studies, datasheets, white papers, eBooks, and more.