Unipath Speciality Laboratory Ltd is a well-recognized diagnostic brand in 11 western Indian states, encountering 50Lacs+ tests annually.
We are happy to provide a web based complete calling solution and collaborative CRM integration required by the diagnostic center, delivering calling and tracking features for robust communication.
A well-known brand in the diagnostic sector, Unipath Speciality Laboratory Ltd had traditional call management causing multiple challenges in regulating streamlined systems.
That restructured patient - Lab interaction process with our blended calling services along with other multiple features.
Essential communication on Patient appointments, body check up reminders, callbacks, quick patient query addressal through our comprehensive blended calling solution, our missed call panel ensure that USLL reach out to their patients without any delay.
Built In voice logging feature for monitoring communication between patients & diagnostic center staff, elevates overall QoS of center & helps in future enhancement & patient experience.
Integrating & leveraging Dialer & CRM under a single panel helped lab staff to assist patients informatively & promptly; Our HIPPA compliant integration evades data redundancy & made data sync up seamless.
We provided comprehensive calling solutions to Unipath Pathology Laboratory. The Functional environment of the complete system is as follows.
10 Agent Seats
1 location
Sangoma 2 Port PRI cards
Several other hospitals, pharmacies, labs provide better patient care and save more lives using our unified communication tools for the healthcare industry.
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