Vicidial Zoho Integration
VICIDial Zoho Integration
VICIDial is one of the most widely used open source call center software. It is part many small to big call centers, contact centers and customer support centers. These organizations use VICIDial for inbound and outbound calling.
Furthermore, these organizations use a CRM (Customer Relationship Management) solution to maintain the data of leads aka customers and prospects. Zoho is one of the most widely adopted CRM systems in the industry.