Voice Broadcasting Solution for Reminders, Alerts and Customer Engagement Activities
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Remind your Customers of upcoming events or notify them for up to date information to grab the maximum satisfaction and loyalty with Elision’s timely voice notifications and reminders.
Save time, spend less with Elision’s Voice broadcasting System which enables customers, partners, and other constituents to receive notifications and reminders and let you manage a unified communications strategy on a single automated, cloud-based platform.
No matter what you call this solution: reminders, alerts, notifications, messaging, voice blasts, voice broadcasting or interactive voice response systems, Elision can assist in providing best-in-class cloud-based proactive and automated customer service communications.
It eliminates IT infrastructure costs, administrative or customer service delays, and human errors associated with having to manage and use multiple in-house messaging systems.
It’s a very simple, quick and convenient way to notify your customers in the interest of enhancing the relationship or proactively dealing with an issue. Voice broadcasting notifications can be used for:
- Product recalls
- Event cancellations
- Appointment reminders
- Service changes or updates
- Account and fraud alerts
- Outage notifications
- Emergency notifications
Keeping the customer base updated via telephone – in real time and improves your customer relationship.
Listed below are some of the features for Elision Voice Broadcasting System (eVBS).
Manage & schedule the announcements
With Elision Voice broadcasting solution, you can have total control to manage and schedule the announcements you want the world to know about your reminders like Marriage / Event Function Reminder, birthdays, any corporate events, appointments, etc.
Detailed Broadcast Reports
As soon as you send out voice broadcasting, you’ll get a live report of detailed campaign about what happened on every call for reminders.
Instant delivery of calls
The delivery with voice broadcasting solution would always be 100 percent and that too punctual as well.
Remind your constituents
Elision’s voice broadcasting system will remind your constituents to be on time for any event.
Get instant real-time access and immediate online reporting of campaign results.
With Elision Broadcasting system you can control the phone number that appears on the caller ID
Flexibility in date and time of delivery
Schedule your voice calls and reach your audience at a date/time when they're most receptive.
Voice message recording
Allow customers to replay messages
Survey & Polling System
With our survey system you can ask a question in your recorded message, let people respond back, and view their responses in the call reports.
Automated do-not-call & opt-out management
Respect customer privacy with automated do-not-call management, opt-out processing, and scheduled allowable-hours calling.
Play Message on Call Back
Elision will provide you with a unique local number to use as the caller ID or as a number that your contacts can call to receive a customized message.
Manage System Remotely
If you need to voice broadcast while away from your computer, you can easily access your account from anywhere.
Blast important campaign updates
Create, schedule, launch and track your voice campaigns using the Elision web based easy-to-use application.
To know more about this solution, please contact us.