We Have Launched Technology Tools for Healthcare Industry
Ready to start your eCommerce journey?Get in touch
- How Is WhatsApp Business Shaping the Future of Contact Centers?
- The Synergy of Agent Experience and Customer Experience: Creating a Winning Combination!
- Driving Customer Satisfaction with Advanced Contact Center Solutions in Africa
- Enhancing Customer Interactions: The Power of Contact Center Solutions in the UAE
- How are unified communication platforms helping businesses in Africa?
- The Role of Cloud Technology in the Growth of Africa’s Contact Center Industry
- How ChatGPT is Revolutionizing the Contact Center Industry?
- The Importance of Cybersecurity & AI in Africa’s Contact Center Industry
- Can State of the Art Banking Solutions Prevent Falls like SVB?
- Elision at the 30th Convergence Expo India 2023
We are extremely happy to make an announcement of the launch of technology tools for the healthcare industry. We have launched multiple technology tools to enhance communication, productivity, and patient/ customer experience in the healthcare industry. We have been catering to some leading healthcare organizations such as CIMS: Multi Specialty Hospital, Sterling Diagnostic Center, and more.
Based on our years of experience working with different healthcare organizations, we have come up with a suite of technology tools. Each tool is built to meet the needs related to communication and collaboration in different healthcare organizations like:
- Private clinics
- Diagnostic centers
- Pharmacy stores
- Pathology laboratories
- And more
The healthcare tools developed by our experienced developers include the following:
Hospitals and other healthcare organizations often miss some important calls and records due to the limitations of the traditional telephony system. The omnichannel call center solution has amazing features and communication channels along with call recording and many other features. This all-inclusive software helps in grabbing all leads and calls to capture leads.
Some healthcare organizations only need an IVR system over a cloud call center solution. In this case, we offer the IVRS. It is also part of our omnichannel call center software developed for the healthcare industry. This system helps in attending callers if the number is busy or asks the patient to schedule a health checkup appointment without connecting with the medical representative. There are many advantages of using the IVRS.
This solution is developed to empower collaboration among different departments and branches. This software provides amazing communication and collaboration features that are not available with the traditional telecommunication system
This is the most advanced technology tool and specifically designed to meet emergencies in healthcare organizations. With a single click, it can send the emergency alert via SMS and voice broadcasting to all team members that need to take some action to deal with the emergency situation. For example, if there is a cardiac emergency and an operation is necessary, it will send a message to the operation theater team, heart surgeon, nursing staff, and other medical officers that need to help in avoiding the causality. There are many usages of this software.
The healthcare industry faces multiple challenges and we are here to help the healthcare industry to overcome all major challenges related to communication and collaboration. Each of this software has its own role in overcoming 7 challenges the healthcare organizations face every now and then. Depending on the current requirements, a healthcare organization can use one or more technology tools.
We can help you understand the gap in your healthcare organization and provide the best tool that can help you grow faster. Let’s have a call to discuss more in detail and get a free demo of our major tools. Contact us now with your available time and date to schedule a quick call.