DialShree: Omnichannel Call Center Solution
An omnichannel call center solution with customized fields in the customer form and customized features like lead filtering, custom disposition messages, etc. is built to provide a high level of automation in collection campaigns. The automation and customized features available in this omnichannel contact center software help Astute to simplify grouping collection clients based on their bucket list characteristics and run more efficient auto dialing campaigns to increase reach for outbound campaigns. It also has a tailored dashboard to show real time data related to collection campaigns.