DialShree: Call Center Software
We provisioned our feature rich call center solution to help the firm gain confidence of agents and investors, which was the paramount need of the company. The call center solution also had custom features along with other features to support wealth management experts of Prudent to provide the required support to sub-brokers and investors. Our team developed custom reports, plus, real time reports for Prudent to provide insights on their major KPIs. Some of the key features furnished to Prudent include group wise call management, state of the art call management features like in-group selection, manual dialer, call park and pickup, call hold and retrieve, call mute and un-mute, etc.