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Category Archives: A2Billing

A2Billing: Taking your Customer Calling Services to the Next Level

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Customer Calling Services

What exactly is A2Billing?

A2Billing is a trusted aide of telecom companies. A2Billing by Elision is found highly useful by telecom companies. It facilitates billing in real time transactions, invoices and rates calls and also supports payment gateways. The advanced solutions help companies reduce their cost of operations.

The robust system is being preferred over VoIP Soft-Switches and TDM as it is more efficient and highly cost-effective. Elision Tech offers comprehensive professional support with its A2Billiing solution backed by a robust development network to commercial players.

Services Available:

A slew of exciting features are available to users. Take a fleeting glimpse for yourself.

VoIP Billing & Termination:

  • VoIP services for commercial, residential and wholesale consumers
  • Support for PC Dialers, Mobile Dialers, IP-PBX systems, Class 4 and 5 telecom switches
  • Calls can be rated in real time
  • Customizable prepaid and postpaid billing options
  • Interactive customer portal with intuitive features and online payment service

Calling Cards:

  • PIN dependent authentication
  • Dialing without PIN
  • Auto assignment of Caller IDs
  • Auto sign-ups and refilling of vouchers
  • Support for auto dialers of smart phones

Call-Back:

  • Internet routed and ANI services
  • Support for PIN verification and caller IDs
  • Comprehensive array of billing options

DID Resale:

  • Re-sell telephone numbers
  • Customizable charging options for Ingress (A-Leg) and Egress (B-Leg)
  • Revenue share numbers supported
  • Support for On-Net calls and facility of integrated billing
  • Redirection facility for DID to PSTN and VoIP destinations
  • Failover options available

Other Attractive Features:

  • Various billing modules like rate per second, free calls, subscriptions etc.
  • Interactive Admin interface with comprehensive features for smooth customer and product management
  • Create vouchers for topping up prepaid cards
  • Generate varied reports and analysis like comprehensive call details, profit and loss, customer activity, carrier reconciliation etc.
  • Easy web interface for facilitating addition, management and controlling customers by resellers
  • Ensure correct commission payment by spontaneously assigning customers to agents with links to A2Billing installed in reseller website
  • Customer portal offering access to online payment modes, DID purchase, call forwarding, rate simulation and call data record tracking
  • Easy customer addition, generation of customer and calling card numbers, auto account debit, auto refill
  • Send credit limit notifications through email
  • Update customers in bulk
  • Cards with multiple expiry options
  • Make customers avail discounts individually
  • Create customer clusters, track history and CRM
  • Easy importing from legacy calling card platforms
  • Troubleshoot customer complaints with tickets
  • Support for multiple currencies
  • Record calls
  • Flexible templates for notifying events and actions to customers by emails
  • Support for IAX2 and SIP Protocol, request based support for SIP over TCP for Microsoft OCS
  • Varied methods for VoIP authentication
  • Easy manipulation of caller IDs
  • Various codec and CoIP CPE for each customer account

The list of features available through A2Billing is literally endless. Elision has pioneered versatile use of A2Billing by offering easy integration to your reselling modules. The services are available for commercial, personalized or wholesale customer support and service. Elision offers round the clock professional support apart from pricing its services competitively.

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Elision Tech’s State-Of-The-Art Telephonic Technology – A2Billing

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A2Billing in combination with Asterisk is a physical platform for telecommunication services and it uses both VoIP as well as more traditional means of telephonic technology. It includes an engine for billing in real time transactions and it invoices and rates calls and supports gateways for payments.

Most telecommunication companies are looking to vamp their traditional practices and find better, more efficient and effective means of reducing their expenses.

The A2Billing platform is proving a lot more cost effective than other traditional systems like VoIP Soft-Switches and TDM. Even wholesale billing is losing its popularity in the wake of better technology that is slowly being introduced into the global market for technology.

The A2Billing Platform has the following useful features:

• It implements a calling card and call back system.
• It includes a VoIP billing and termination service.
• It enables you to start a wholesale termination business.
• It helps you to start selling DID to your customers.
• It ensures accurate reporting of your VoIP interactions in real-time.
• It provides pre-paid and post-paid services to VoIP customers.

The A2Billing system can be used in a number of different ways and has various useful roles:

• It can be used as a Call-back service.
• It can function as a calling card service which uses either caller ID or PIN recognition.
• It is a platform for special applications.
• It can be used as a sales campaign and predictive dialler tool.
• It can be used for VoIP reseller white label solutions.
• It can be used for wholesale VoIP origination and termination.
• It can be used for residential VoIP origination and termination.
• It can be used for VoIP termination of IP PBX systems.
• It can host PBX, Multi-tenant and IP Centrex systems.

It is very useful because it includes loads of different billing options, DID billing, provision and delivery services. It also enables the creation of vouchers for pre-paid card top-ups. It has a simple web interface which is user friendly and enables agents and resellers to control and manage their own customers.

It basically creates links from reseller websites to A2Billing so that customers are directed straight to their agent and commissions can be paid correctly. It creates profit and loss reports as well as carrier reconciliation reports.

It is easy to use and includes features in its customer interface like password management, call history, payment history, online top-up, caller ID authentication, low balance email notifications, the option to record conversations and download them and so many more.

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