How Can DialShree Help in Increasing Debt Collection for Healthcare Industry?
People are more conscious about their health nowadays. People invest in health insurance, mediclaim, etc. People also get regular body checkups to stay healthy and fit. Moreover, the healthcare industry has become quite advanced now and therefore, there are many offerings along with traditional healthcare services. From annual health checkup plans to cosmetics, healthcare membership, and many other healthcare products are available for regular customers. Read More
Major Challenges Faced by Healthcare Industry without a Contact Center Solution
The healthcare industry is one of those industries that are early adopters of technology tools. Technology has empowered many tools and one of them is a communication tool. A contact center solution is one of the most advanced communication tools. It has many utilities and applications in the healthcare industry.
7 out of 10 hospitals have started using the contact center solution to leverage several advantages. However, still, some healthcare departments or organizations don’t use the contact center software. Read More
How a Hospital Can Handle Abandoned Calls with a Contact Center Solution?
Hospitals have been adopting multiple technology tools to improve the patient experience. Just like many other industries, the healthcare industry also faces high competition. That is why focusing on improved patient experience is necessary. Technology tools such as an omnichannel contact center solution for the healthcare industry can help hospitals to overcome multiple roadblocks. One of the roadblocks that an omnichannel contact center solution helps in overcoming is dealing with abandoned calls. Read More
Healthcare Call Center Best Practices
Patient care also includes a quick and on-time response. Therefore, the healthcare industry has started using different technology tools. There are several communication tools for the healthcare industry available. One of the most popular communication tools available for the healthcare industry is a call center solution. The healthcare organizations or third-party call centers that offer communication services to the healthcare organizations use a call center solution for the healthcare industry. Read More
How Healthcare Call Center Solution Enhances Patient Experience?
Patient care and experience are very important in the healthcare industry. Along with the right medical treatment, on-time communication is also necessary to deliver a great patient experience. A call center solution plays a pivotal role here in improving the patient experience in any healthcare organization like a hospital, clinic, urban healthcare center, pathology laboratory, etc.
Let us share how a call center solution enhances the patient experience. Read More
We Have Launched Technology Tools for Healthcare Industry
We are extremely happy to make an announcement of the launch of technology tools for the healthcare industry. We have launched multiple technology tools to enhance communication, productivity, and patient/ customer experience in the healthcare industry. We have been catering to some leading healthcare organizations such as CIMS: Multi Specialty Hospital, Sterling Diagnostic Center, and more. Read More
Major Customer Communication Trends to Look For in 2021
The year 2020 was hard on the majority of industries, but it benefited some industries as never before. For example, internet services, IP TVs, telecommunication services, etc. were rising this year. At the end of this year, we are summing up the last some months and how the whole landscape has inclined towards certain spheres.
Being unified communication solution providers, we have been engaged in research and innovation along with other primary activities. Read More
Top Ways Healthcare Industry Gets Benefited by Call Center Solution
A feature-rich call center solution can benefit all industry verticals and healthcare is one of them. If you are puzzled by reading this, don’t be and read this article to know, how a call center solution like DialShree: Omnichannel Call Center Solution benefits the healthcare industry in the current scenario.
A call center software bestows many advantages to a different healthcare organization in all different circumstances. If you consider the current situation of the COVID 19 pandemic, you can imagine these benefits are as big as it gets multiplied by 100. Read More
Use Cases of Video Conferencing in Healthcare Industry
Video conferencing solutions are used in all different industry verticals. It is an amazing tool for remote communication and collaboration. One of the industries which can leverage a plethora of benefits by using this software is the healthcare industry.
There are many articles written on the benefits of a video conferencing solution for the health care industry. Thus, we are not going to repeat the same. Read More
Everything Important You Need to Know About SuiteCRM
Customer Relationship Management (CRM) is a tool which helps businesses to manage their relationship with the customers during different stages of the sales cycle. From finding leads and having various interactions with them to closing the deal and post sales support; all interactions can be managed and boosted via a CRM solution.
SuiteCRM is one of the most popular CRM solutions. It is an open source CRM system which was launched in 23rd October, 2013. The SalesAgility is the official developers and maintainers of this open source CRM solution. At the moment, it has 107,187 community members which prove how strong community it has which drive the CRM solution in benefit of its users. Read More