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Category Archives: IP PBX

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Explore the Next Generation Telecom Solution with Multi-Tenant PBX Solution

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If you are in the IT business, you can clearly understand why it is highly important to adopt the VoIP solutions and the PBX solution nowadays. Be it healthcare business or hosted services, if you are a Multi-Tenant PBX service provider, you will always be in the limelight.

The best thing about this solution is, one can start a business as a PBX service provider and avail the service at a really cost-effective price, and the maintenance of this solution is really easy. With the help of Multi-tenant IP PBX solution, different branches can collaborate and integrate a seamless communication mechanism. This is the ultimate solution with the help of which, one can manage the whole communication solution from a central location or office.

Before going to discuss the advantage of Multi-tenant PBX services, we need to know what Multi-tenant PBX solution actually is! The Multi-tenant PBX solution refers to the software based solution, which can be deployed on your server that is residing on a server at your premises or on the cloud.

The solution is not at all restricted with any one option. It can also be said that the Multi-tenant PBX solution is the powerful platform for the telecom service providers as well as an amazing tool of collaboration for companies which has multiple branches located at remote locations.

A few key features of this solution are listed below:

  • Outbound calling
  • Inbound calling
  • Video calling
  • Auto Attendant
  • Call Routing
  • Active call
  • IP phone connectivity
  • Call parking
  • Call pickup
  • Call forwarding
  • Call transferring
  • Call barring
  • 3rd party API support
  • Multiple protocol support
  • Multiple codec support
  • Dial by extension
  • Voicemail to email
  • Web based administration
  • Extension group management
  • Multi-tenant support
  • And many more

A few key advantages of a Multi-tenant IP PBX solution are briefed below:

  • Multi-tenant IP PBX is an all in one solution:

    The Multi-tenant PBX solution offers a full suite VoIP telephony features at a cost effective range that is suitable for the customers of all scales. It furnishes you with all simple to advanced communication and collaboration features to ensure each branch is tightly connected with all other.

  • A wide range of features makes the solution more accessible:

    Approximately 50 latest telecom features are involved in the Multi-tenant IP PBX platform, with the help of which the Multi-tenant service providers can offer their customers a hosted VoIP solution that is the latest solution in the PBX market.

  • Cost benefits:

    One of the major benefits of this solution is that it makes communication cheaper compared to traditional communication alternatives. It saves a huge cost by making internal calling free and international calling cheaper possible.

So what are you waiting for? To explore the latest and advanced features of Multi-tenant IP PBX solution, contact us today!

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How IP/PBX is Helpful for Corporate

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How IP/PBX Helpful For Corporate

Cost competitiveness is pivotal for organizational survival in a volatile market characterized by unpredictable changes and intense competition. IP/PBX, the automatic telephone exchange working via Internet protocol (IP) is easing the way corporates interacted internally.

Key Features of IP/PBX that Benefits Corporates:

• Facility to integrate with VoIP:

VoIP serves as the primary voice transmission medium. VoIP when integrated with IP/PBX facilitates creation of a single corporate network for the entire array of phone systems and also allow corporates to avail a host of additional sterling features which further pulls cost down.

• Requires little investment:

You need not invest a fortune to have the infrastructure to support IP/PBX operations in place. Additional laying of cables, routers etc. is done away with.

• Helps synchronize communication:

MNCs with officers scattered across the globe can synchronize the communication network over sub-divisions and ensure reliable transmission of critical information with IP/PBX.

• Flexible installation:

There is flexibility of installation offered by state-of-the-art IP/PBX system. Corporates reluctant about abandoning the conventional telephony system can get the wires connected to the IP/PBX interface and enjoy the services.

Else, the system can be run solely through software medium by linking the external communication channels to the Intranet based IP gateway.

• No additional hardware requirement:

The cloud technology can be effectively utilized to completely eliminate the need of installing even minor hardware. VoIP providers are increasingly offering access to the IP/PBX system through SIP protocols implemented remotely.

The VoIP provider would be responsible for maintaining the relevant software and hardware from its end.

• Reduce long-distance communication expenses:

Cost incurred in availing STD facilities for allowing geographically distributed office staff to communicate to head office can be significantly curbed.

• Ensures safe and secure network:

Data security ranks first in the list of priorities for corporates. Any unauthorized tampering or leakage of sensitive and classified data can spell havoc for the organization and bring it down on its feet.

The new IP/PBX technology allows setting up a highly secure network by thwarting attempts of eavesdropping or illegal access. Multi-level security ensures that the user is authenticated at different tiers before allowing the use of the system.

Malicious attempts of adversaries to gain access to your business’s confidential data are thoroughly discouraged. Your corporation thus gets to retain its competitive edge.

• Saves maintenance cost:

Corporates stand to save a lot of money which earlier was being used for maintaining an elaborate fleet of in-house maintenance staff responsible for up-keeping the telephone infrastructure.

With cloud system being prominently used, the IP/PBX system for the company can be managed remotely for a nominal fee. The company also need not hire experts at high CTC to keep the system moving. Idle manpower is eliminated.

IP/PBX system has come as a boon for the corporates. Apart from offering an amazing spectrum of services, the IP/PBX allows companies on a shoestring budget to sustain and make rapid professional strides.

Elision has been pioneering the process of ushering in IP/PBX system for corporates and is offering the entire gamut of services from initial setting up to complete maintenance and up-keep.

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How IP/PBX is Helping in Medical Practice

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IP PBX in Medical

Internet Protocol/ Private Branch Exchange (IP/PBX) system has spelled advancement in medical segment taking patient care to the next level. Web based interface facilitates easy transfer of voice and patient data to any phone extension within the facility without requiring advanced hardware intervention.

The IP/PBX system can be seamlessly integrated with hospital’s EHR (Electronic Health Record) and Practice Management Systems (PMS).

Medical Specific Applications:

You may be awed by the quantum of services that is involved in maintaining a modern day medical facility. IP/PBX can intervene in most applications requiring voice/ data exchange.

In PMS, the patient’s demographic information, appointments and other relevant data would pop up on the screen of medical rep as soon as the patient calls. This is made possible by deciphering of the information linked to patient’s history through caller ID when the patient calls.

The system can be programmed to spontaneously establish contact with the patient for reminding an imminent appointment or to inform him about the need for appointment scheduling.

The patient can then exercise the option of pressing specific number on his phone to talk with the medical rep. EHR data can be transmitted over the network through IP/PBX to specific recipients just by clicking a button without having to experience the hassles of printing, faxing etc.

PMS can be wired to give precedence to patient calls after normal operational hours based on situation’s exigency. Emergency calls can be routed to specific numbers for immediate attention. Patients who have undergone major procedures within a short duration can have direct chat with the concerned physician on his mobile number.

The system would intuitively ascertain the level of urgency by analyzing patient’s response code and the frequency of recent consultations. Voicemails can be deployed by your facility to remind patients of payment balance overdue once a fixed number of days have lapsed. You can facilitate payment of the bills by patients through click of specific number on the mobile phone or else offer him the option to ignore the call.

Patient oriented recordings can be spontaneously played out by the Interactive Voice Response (IVR) system whenever a patient calls the facility’s number. As soon as the patient shares his personally identifiable information, he can listen to tailored recording which would update him regarding the upcoming appointment or pending payment or connect to call centre executive.

Your patients can avail prescription refilling by calling the physicians dedicated mobile number. The IVR would spell out instructions which when followed would trigger a spontaneous workflow that would land the refill request on doctor’s mobile. The doctor would have the authority to approve or reject the same.

The above discussion serves to uphold the depth of value IP/PBX can add to the patient service segment of any medical facility. High priority cases can be dealt with relative ease by harnessing the inherent power of the system.

The ambit of the IP/PBX service for medical facilities is gradually increasing to encompass all conceivable services for better patient experience.

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Elision IP PBX Solution Can Drastically Reduce Your Corporate Communication Costs

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If monthly telephone expenses deplete your limited operational budget and you are also not satisfied with the efficiency of your current channel of communication, IP PBX is the right solution for you. It is a breakthrough technological leap that would slash your corporate telephony bills dramatically while revamping the way communication took place erstwhile.

IP (Internet Protocol) PBX (Private Branch Exchange) solution is a phone system that makes use of IP communication to provide audio as well as video and instant messaging communication. It thus delivers an amazing array of functions that facilitate smooth business interactions. You also do away with the need for maintaining discrete network connections for varied business purposes. The complete portfolio of productive solutions is made available through convergence of network connections. The appeal of the system becomes more persuasive keeping in perspective the fact that the sterling services are available at unparalleled price.

Features:

  • IP PBX system conforms to SIP stipulations
  • A wide array of individual stations and call management functionalities are available
  • Complete codec support available
  • Numerous options are available to use the services i.e. IP telephone sets, computers equipped with SoftPhone software like webphone or dialer, Analog telephones enabled through media hubs, ISDN, wireless phones, and key phones can be used for accessing the services. You would never run out of options when it comes to availing the services on equipment that is readily available with your organization

Superlative functionalities of Elision IP PBX System:
IP PBX has been designed to take all hassles out of your corporate communications at a fraction of the cost you have been incurring with your erstwhile setup. Some of the functionalities that would catapult your business’s ROI to unthought-of heights include:

  • The IVR system can be tailored to give the customers a heightened personalized care although they would be attended to by machines; thus propelling your prospects of driving sales, success and consumer loyalty to new heights
  • Voice Mail can be personalized with minimum efforts and the tone can be setup to give a familiar feel based on geographical locations or demographics
  • Calls can be forwarded with ease
  • Call transferring can be done without any hassle
  • Multi party conferencing allows easy interaction amongst various parties/ managers
  • DID can be managed seamlessly
  • Reporting and analytics can be customized
  • Calls can be kept in waiting mode
  • Caller ID installation helps in easy identification of the callers
  • The need for dialing numbers has been obviated as you can now dial by keying in the names or characters
  • You can also dial using extensions
  • You can play soothing music while the phone has been put on hold
  • Call parking and 3 way calling features are also available

Just going through the superb functionalities of IP PBX would have given you hopes of a promising future. Yes, Elision Technologies Pvt. Ltd, is making this possible by bringing out bespoke solutions for organizations of every size and operational capabilities. You can turbocharge your organization with cost efficient voice traffic, merged phone networks and enterprise data, additions and modifications. Embrace this new age technology and see it work wonders in your favor. The possibilities and potentials are verily limitless. IP PBX would drastically bring down the cost you have been defraying to keep the inefficient phone network running.

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Slash Your Telephony Costs Drastically with IP PBX System

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Voice communication is an essential aspect of your organization’s professional existence which you cannot do away with at any cost. Visualize a situation when you connect with the clients, existing or prospective, through written or electronic media only.

Your client list would start waning as everyone wants a personalized touch in the communications they undertake. This calls for ways to slash the escalating telephone bills. IP PBX Solution is one such novel, innovative way to drastically reduce the expenditures incurred on the monthly telephony account.

Your corporate house would benefit immensely from this cutting edge solution while you would be empowered to harness the power and efficiency of telephone communication.

Advantages Incurred:

IP PBX Management System brings about a convergence of network connections and converts multiple lines into a single channel over which you can execute the business communications while availing a host of useful functionalities.

The solution complies with SIP norms. You, as a customer, come to enjoy an array of inimitable features that were earlier unthinkable of on the conventional telephony line. You can manage calls through an array of state-of-the-art features supported by codec. A multitude of individual call stations can be tuned into.

You have other features at your disposal too. IP telephone Sets that utilizes the internet protocol system to connect to clients over the internet brings down the telephony costs dramatically. A computer pre-loaded with the Soft-Phone software (comprising of webphone and dialer) would be made available.

This could be used for further curbing the burgeoning call costs by availing of the IP calling features. You can also connect to the services by using Analog phones through media hubs; key phones, ISDN and wireless phones.

Features of the System:

You would benefit from an array of functionalities offered over the VoIP PBX solution. The IVR system can be fully tailored to suit your specific requirements.

The voice mails can be given a personal touch and personalized calls can be recorded. Calls can be forwarded and transferred with ease. You can have multiple people in loop and exchange talk through multi party conference calls.

Another feature that stands out is the DID Management. Customized reporting, caller id knowledge, call waiting, dialing by name or by extension, music/ customized message on hold, call parking and 3 way calling are the additional functionalities extended over the system.

If you are a startup or your business is struggling to get a foothold, you can easily optimize your operational costs by opting for cost-effective solutions. The IP PBX provides you with multiple benefits of converged phone and enterprise data lines, voice traffic, economical changes etc.

Your organization can easily scale newer heights of professional success by embracing this cost-effective and powerful communication media for enhanced productivity and ROI.

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