Major Customer Communication Trends to Look For in 2021
The year 2020 was hard on the majority of industries, but it benefited some industries as never before. For example, internet services, IP TVs, telecommunication services, etc. were rising this year. At the end of this year, we are summing up the last some months and how the whole landscape has inclined towards certain spheres.
Being unified communication solution providers, we have been engaged in research and innovation along with other primary activities. Read More
We Delivered Smart Solutions to Agra Smart City
We are glad to announce that we have delivered smart solutions to one more Indian smart city, namely, Agra.
We have already deployed the whole ecosystem made of smart city solutions in Agra. Moreover, designated Agra government departments and all citizens in this smart city have been using these solutions flawlessly.
The Agra smart city uses our smart city solutions for multiple use cases such as spreading awareness about the COVID 19 to citizens by playing an IVR message to providing them the required support during the case of a medical emergency, fire hazard, etc. Read More
Elision Is Going to Participate in BPO Tech Summit 2020
We are glad to announce that our representatives will participate in the upcoming BPO Tech Summit 2020.
Elision Technologies Pvt. Ltd has been catering to the BPO industry with its best in the industry call center software, called, DialShree. The company has been in the industry for almost 12 years now. To benefit participants of BPO Tech Summit 2020 with rich knowledge and experience in the BPO industry, Me. Mehul Shah, CEO and MD of Elision Technologies Pvt. Ltd will participate in this event with other representatives of the company. Read More
Elision Furnished a Smart City in India with IT Solutions
Elision is proud to announce that the company has set up major IT solutions and infrastructure in the smart city, Gurgaon.
Elision Technologies Pvt. Ltd is one of the leading IT companies. The company has been offering unified communication solutions to its customers all across the world for 12 years now. The company has announced its recent project, which is successfully completed for the government of India.
Elision has furnished one of the smart cities of India with its IT solutions and infrastructure. The smart city in India, namely, Gurgaon is furnished with secure and reliable IT solutions developed by the team Elision. Read More
Multi Tenant IP PBX Solution Empowers Businesses
The IP PBX solution is an alternative of the traditional PSTN based commercial PBX solution. There are many businesses all across the world that use the IP PBX solution. The multi tenant IP PBX solution is a step ahead in the telecom industry that appreciates the benefits of the IP PBX system. It provides the tenant support to the company, which is not available in the traditional PBX or normal IP PBX solution.
IP PBX Solution Benefits Healthcare Industry
The technology has paved its way in all different industries and healthcare is not left behind. Along with ultramodern medical devices, the hospitals and other healthcare organizations need to provide quick assistance and responses. On time response and patient care would increase the fame of the hospital. The IP PBX solution can empower communication and collaboration of the hospital. It will let healthcare industry use power of unified communication in their favor. Let me unveil the top 5 benefits of an IP PBX solution for the healthcare industry.
1. Extended Mobility and Highest Privacy
The IP PBX solution provides a powerful communication tool to the hospitals and other medical facilities. It can be used without sitting next to the hospital landline or sharing personal mobile number. There are many amazing features such as call forwarding, call routing, call transfer, etc. that seamlessly connects patients with the doctor’s preferred number without exposing that number. Read More
Why You Must Have an IP PBX Solution?
IP PBX is a technological boon for businesses to empower the communication. The IP PBX solution uses IP data network for traversing data and voice. This removes many common issues such as noise, loss of voice signal, etc. as well as reduces the cost of communication. It means better quality of communication in less expense. Also, the custom IP PBX solution can be used as an omnichannel communication solution. Isn’t it great? The IP PBX solution offers a range of benefits to any business. Here, we are going to share the top 3 benefits which evidently answer your query about why you should have an IP PBX solution for your business.
1. Advanced communication features
The traditional communication solution such as telephone would provide a few communication features such as calling, call diverting, contact book, etc. Read More
How IP PBX Solution Benefit Automobile Industry?
Automobile industry is growing day and night. Just like any other industry, the automobile industry has also adopted the complete customer life cycle, which starts when someone inquire for a vehicle or service or when an agent makes the first outbound call to generate a sale and it continues from different stages including the steps for lead nurturing. This business generation and retention activities use massive communication which has to be tracked to measure KPIs (Key Performance Areas) and ROI (Return over Investment). Generally, automobile centers use traditional telephony system for calling customers, which can’t be tracked or traced. Also, there are many challenges and roadblocks such as:
- No clear trail of calls made and discussion happened
- No clear metric to see which agent or executive is better and what are their key strength areas
- No clear data to track investment and returns
- No way to ensure quality of service
Explore the Next Generation Telecom Solution with Multi-Tenant PBX Solution
If you are in the IT business, you can clearly understand why it is highly important to adopt the VoIP solutions and the PBX solution nowadays. Be it healthcare business or hosted services, if you are a Multi-Tenant PBX service provider, you will always be in the limelight. The best thing about this solution is, one can start a business as a PBX service provider and avail the service at a really cost-effective price, and the maintenance of this solution is really easy. With the help of Multi-tenant IP PBX solution, different branches can collaborate and integrate a seamless communication mechanism. This is the ultimate solution with the help of which, one can manage the whole communication solution from a central location or office.
Before going to discuss the advantage of Multi-tenant PBX services, we need to know what Multi-tenant PBX solution actually is! The Multi-tenant PBX solution refers to the software based solution, which can be deployed on your server that is residing on a server at your premises or on the cloud. The solution is not at all restricted with any one option. Read More
How IP/PBX is Helpful for Corporate
Cost competitiveness is pivotal for organizational survival in a volatile market characterized by unpredictable changes and intense competition. IP/PBX, the automatic telephone exchange working via Internet protocol (IP) is easing the way corporates interacted internally.