We Have Launched Customer Profiling Feature in DialShree
We are happy to announce the launch of the “Customer Profiling” feature in DialShree: Contact Center Solution. All existing and future users of DialShree can get access to this amazing and must-have feature.
What is customer profiling?
It is a value-added and on-demand feature that will be available exclusively to the users of DialShree: Contact Center Software. This feature can show all inbound and outbound interactions of a customer from the beginning to the till now during a live call to the agent. This feature also allows agents to explore the interactions of the customer within the selected date range during a live call or later. Read More
We Have Launched Technology Tools for Healthcare Industry
We are extremely happy to make an announcement of the launch of technology tools for the healthcare industry. We have launched multiple technology tools to enhance communication, productivity, and patient/ customer experience in the healthcare industry. We have been catering to some leading healthcare organizations such as CIMS: Multi Specialty Hospital, Sterling Diagnostic Center, and more. Read More
We Launched Smart WhatsApp Business Tool
We are extremely happy to announce the launch of the smart WhatsApp tool. As the name suggests, this tool is developed to provide smart features to WhatsApp users. The businesses or individual consultants that want to take advantage of smart WhatsApp features can use this tool and double the returns from their investment in marketing, sales, and other business campaigns. Read More
We Have Launched Call Center Integrations Services
We are glad to share that we have launched call center integration services. We will offer a suite of services related to custom integration for the call centers. These services are available for all call center solutions along with our renowned call center dialer solution, DialShree.
Our call center integration services include various custom integrations to make call center dialer an even more powerful and completely personalized solution. Our clients and prospective customers can choose to use one or more custom integrations as per their business needs. Read More
We Are Happy To Launch Call Center Twitter Integration Service
We are excited to share that we will offer integration of Twitter into our call center solution, DialShree.
DialShree has been empowering various businesses by offering a full-fledged and advanced call center solution. It is also an omnichannel call center software solution. We have been providing integration of multiple communication channels into this software for multiple years. Read More
We Delivered Smart Solutions to Agra Smart City
We are glad to announce that we have delivered smart solutions to one more Indian smart city, namely, Agra.
We have already deployed the whole ecosystem made of smart city solutions in Agra. Moreover, designated Agra government departments and all citizens in this smart city have been using these solutions flawlessly.
The Agra smart city uses our smart city solutions for multiple use cases such as spreading awareness about the COVID 19 to citizens by playing an IVR message to providing them the required support during the case of a medical emergency, fire hazard, etc. Read More
Elision Launched Cloud Call Center Services
We are glad to announce the launch of cloud call center services in India. It means any Indian call centers and businesses can now use SaaS (Software as a Service) model based call center services.
Call centers in India or any businesses interested in using a powerful call center software solution can take advantage of this service.
Key benefits of using this call center services are listed below: Read More
We Delivered Smart Solutions to Gurugram Smart City
We are glad to share that we have delivered smart solutions and supportive services to one of the Indian smart cities, namely, Gurugram.
Gurgaon, now known as Gurugram, is one of the well known smart cities in India. GMDA (Gurugram Metropolitan Development Authority) planned a strategic transformation of this Indian city to become a smart city. To transform it into a smart city, multiple infrastructural and procedure related changes are carried out. Read More
Elision Launched Data Verification Add-on for DialShree Users
We, Elision, are a leading company that offers an omnichannel call center solution to global businesses. Along with our call center solution, we also have multiple add-ons to offer. We are glad to announce the launch of our new add-on, called, “Data Verification”.
Generally, call centers have mass leads with different information of each customer or prospect such as full name, phone number, email address, etc. The call center solutions usually have a feature to validate the phone number and email address, but what about verification? Generally, this much needed feature to verify the existence of a phone number or email address is not available. Thus, often call center dialers dial the numbers or send an email to the email addresses that do not exist. Read More
Elision Launched DialShree Mobi for Efficient Remote Work
We are glad to share the launch of “DialShree Mobi”, which is a mobile phone app for the agents. This app is available for the DialShree: Call Center Solution users.
The time has been shifting and this shift is increasing the demand for business mobility. The call center industry is not an exception here.
There are many call centers that work in a virtual environment for many years to leverage the benefits of a virtual call center. Read More