Use of Web Conferencing Solution in Customer Journey
There are many VoIP solutions that can be used for communication by different organizations to convert a prospect into a paying customer. Some companies also use different VoIP solutions to nurture the leads to take care of customers’ concerns. The web conferencing solution is one of the most useful solutions that can be used during different stages of the customer journey. In this article, I will share more details about the use of this powerful conferencing software to increase the chances of lead conversion and customer retention.
Conduct a video conference in the first meeting
Generally, people use email or telephonic conversation to discuss the first phase requirements. Read More
How Video Telephony is Advantageous for Automotive Industry
Video telephony allows easy phone calls while intelligently retaining the vividness of video communication. A call control engine (telephony server/ IP PBX) registers and controls video endpoints. Video units can be dialled just like a phone registered with IP PBX. Video telephony is easy to set up.
Video Telephony: Revolutionizing the Conventional Communication Media
The disparate worlds of voice and video have been unified through full-duplex Video telephony. You can now gaze at the caller and interact with him visually as well over IP telephony network.