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Top 3 Elision Solutions to Beat COVID 19 Lockdown

Top Elision Solutions to Beat COVID 19 Lockdown

COVID 19 cases are increasing all across the globe and to control it, many governments have announced lockdowns in different countries. During the lockdown, many businesses are taking advantage of digitization by enforcing the “Work from Home” model.

The “Work from Home” aka “Remote Work” model is not something professionals practice every day. Thus, it is creating some hurdles. These hurdles are reducing productivity. One of the major challenges faced by companies is the lack of communication or increasing expenses of communication.

We offer the best unified communication solutions which make business communication and collaboration faster and that also at affordable rates. In fact, internal communication can be completely free, by using these solutions.

We have multiple systems and we are going to talk about the top 3 unified communication solution which you can offer. Within a minimum turnaround time, our engineers will deploy the system so you can take its advantage during the Coronavirus related lockdowns or curfew.

1. DialShree: Omnichannel Call Center Solution

It is an omnichannel call center solution which supports the following communication channels:

  • Voice calls
  • Video calls
  • Conference calls
  • Screen sharing
  • Instant messaging (Chat)
  • WhatsApp
  • Facebook
  • Twitter

This is a perfect system for call centers or any organization that handles calls in large volumes. It has many amazing features to support remote work. Furthermore, we have developed a specific module, namely, Remote Agent module, which helps you provide a secure and reliable work from home model to your team. The agents can work even when there is no internet connection.

2. MassMeet: Video Conferencing Solution

It is a video conferencing solution that can be accessed via a web browser. It is mobile friendly. Thus, it can be accessed via any device. The video conferencing system can be used to conduct different meetings and calls when multiple people are involved.

It has various features to make communication more engaging. You can also assure that everyone is paying attention. The video conferencing software can be used by all businesses to handle regular meetings with team, customers, and prospects.

3. Voice and SMS Broadcasting Solution

The Coronavirus combating lockdown has created many issues along with the health issues. The businesses are dealing with multiple things and business compliances change by the government now and then to control the situation. For example, in many countries, the working hours of banks are changed. In this case, it is necessary to keep customers updated about the changing laws and their impact.

The voice broadcasting solution can be used to send a voice message which will be played to customers or audiences when they attend a call. If they do not attend the call in the first attempt, the call broadcasting aka voice broadcasting solution will attempt again. Likewise, the SMS broadcasting system will broadcast text messages to the users. Both systems will show detailed reports.

These are the top 3 solutions which can be really useful to businesses. Contact us to discuss more.

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Elision Is Going to Participate in BPO Tech Summit 2020

Elision Is Going to Participate in BPO Tech Summit 2020

We are glad to announce that our representatives will participate in the upcoming BPO Tech Summit 2020.

Elision Technologies Pvt. Ltd has been catering to the BPO industry with its best in the industry call center software, called, DialShree. The company has been in the industry for almost 12 years now.

To benefit participants of BPO Tech Summit 2020 with rich knowledge and experience in the BPO industry, Mr. Mehul Shah, CEO and MD of Elision Technologies Pvt. Ltd will participate in this event with other representatives of the company.

Participation of Elision is segmented into three parts as briefed below:

1. Elision CEO and MD will speak on omnichannel call center solution

Mr. Mehul Shah, CEO and MD of the company, has been working in this industry for many years. He has not only catered to the customers of the company in BPO and other similar sectors, but he has also participated in multiple expos and events. He has rich experience in this industry. He will share his experience and expertise with the participants of BPO Tech Summit 2020 in his speaking session. He is going to deliver a speech on the topic of omnichannel communication and omnichannel call center solution and he will also share some useful tips for BPOs.

2. Elision will showcase its offerings

Elision has also booked space and standees at this BPO event and it will showcase its top products, solutions, and offerings there.

3. Elision will join hands with interested professionals and companies

Elision representatives have also shown interest in joining hands with like-minded people and companies. The company is interested in partnering with other companies and professionals at BPO Tech Summit 2020 to expand its wings.

Elision is one of the silver sponsors of this event and representatives will network with participants, speakers, exhibitors, and visitors at this event. The representatives of the company have shown interest in meeting professionals and scheduling a private meeting as well. If you are going to attend this event or if you are in Bangalore, you can meet the Elision team. Below are the details of the event:

Date: 23rd January 2020

Venue: Sheraton Grand, Bangalore

The event will cover all aspects of the business to benefit participants. One can learn from industry leaders.

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Voice Broadcasting Solution for Education Industry

Voice Broadcasting Solution for Education Industry

Education industry needs a communication solution that can provide uninterruptable communication. The voice broadcasting solution is one of the most effective and useful solutions that provides personalized and powerful communication tool to the education industry.

The educational institutes such as schools, colleges, universities, etc. can use this tool to run call broadcasting campaign. The call broadcasting campaign is a mechanism to send a pre-recorded voice message to mass audiences with a single click.

It means the educational institute can send a personalized voice message to all parents with a single click. This voice message can be a voice message recorded by a school teacher or principal or a message recorded by a professional voice artist.

The voice broadcasting solution provides a tool that will remove all barriers from the communication. The educational institutes can run voice broadcasting campaigns which will be received as a call at another end.

If the parent doesn’t pick up the call, the voice broadcasting system will try again to send the message. You can define the maximum retries as well. This way it will be assured that each call reaches the concern person and conveys the message.

The education institute will also receive a complete report of the voice broadcasting campaign with different details such as,

  • Who received the call and heard it completely or partially
  • Who didn’t attend the call
  • How many attempts were made
  • How many and which numbers were dialed
  • And more

The voice broadcasting solution comes with some additional features that also let you collect the response from the person that received the call. For example, if there is a parents meeting at the school, you can run a voice broadcasting campaign to send an invitation.

At the end of the invitation message you can play, “Press 1 if you will attend the meeting and Press 2 if you can’t attend the meeting.”!

This way you can also get confirmation from the parents who will attend the parents meeting. You can run various interactive voice broadcasting campaigns such as, collect feedback regarding the last annual function or send a message that report card is sent and they received the same.

The voice broadcasting solution can be used by various educational institutes to strengthen their communication for different types of communication. The solution can be used to convey a message to parents, students, vendors and the staff members.

The voice broadcasting solution is available at one time fee and lifetime usage. It means the educational institutes can own this powerful tool at a onetime investment. The audio broadcasting solution comes with an easy to use GUI panel so you don’t need technical knowledge to use this solution.

We have the most powerful voice broadcasting solution for educational institutes. Contact us to know more about it and have a free demo.

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Voice Broadcasting Empowered Insurance Companies

Voice Broadcasting Empowered Insurance Companies

Insurance agencies need to be in touch with their customers. Each insurance company has agents to take care of required ongoing communication. However, in today’s fast pace world, the clients avoid meeting agents.

This type of client behavior creates a huge roadblock in the process of lead generation and nurturing. However, the insurance companies need to accept the customer preferences. The solution that can help insurance agencies in the process of taking care of their business without disturbing their clients is the Voice Broadcasting Solution.

The voice broadcasting solution can be used to send a voice message to the clients. It is an incoming call with a short voice message that a customer can use and act accordingly without getting involved in a formal discussion with an agent.

The voice aka call broadcasting solution has benefited many insurance companies. It has empowered various operations of the insurance agency.

Explore the top 4 utilities of the voice broadcasting solution for an insurance agency:

1. Keeping clients informed

The clients prefer to be well informed about changing terms and conditions related to their policies. Also, the government laws enforce the insurance companies to keep their clients informed.

The agents may send documents to the clients and run a voice broadcasting campaign in parallel to pass the message that the document sent via email / courier are important and need their attention. This is just an example.

The insurance companies can use the voice broadcasting solution to send different types of notifications, alerts, etc.

2. Taking care of billing

The voice broadcasting solution can be used to run personalized voice campaigns to take care of billing related operations.

For example, running a campaign to send a reminder for an upcoming policy premium date would be effective. Some voice broadcasting solutions also support operations related to premium payment in one way or another.

3. Generating new leads

The voice broadcasting solution works amazingly to run marketing campaigns. You can run personalized campaigns for existing customers for new policies that can fit in their interest.

Also, you can run the call broadcasting campaigns for fresh leads that you have collected from an online form or any other medium.

4. Improve client relationship

The voice broadcasting solution is an amazing tool to nurture your leads and make your rapport stronger with your customers. The insurance agencies can run campaigns to greet customers on various occasions such as, on their birthdays, on festivals, etc.

Furthermore, the insurance agencies can run voice based surveys using the voice broadcasting solution to collect feedback to improve their services.

Conclusion

The voice broadcasting solution is a powerful tool for any small to big insurance agency. It will help an insurance company to streamline its operations, generate new leads, save time of their agents, increase productivity and delighting their customers. Each agency must use a voice broadcasting solution to send a pertinent message to their customers and leads.

We, Elisiontec, offer a voice broadcasting solution that is provisioned with amazing features. To book a free demo, get in touch.

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5 Major Reasons to Use Voice Broadcasting Solution

5 Reasons To Use Voice Broadcasting Solution

Business can go extra miles if it maintains ongoing communication with its clients, vendors, prospects and staff. That’s the reason, the businesses use a wide array of communication tools such as, email, texting, phone, etc. One of the must have communication tool for any business is a voice broadcasting solution. However, there are some businesses that are unaware of the power of the voice broadcasting solution. In this article, we will share the top 5 reasons to use this communication solution as a part of your communication ecosystem.

What is the voice broadcasting solution?

Before we jump on to the benefits of this powerful communication tool, let’s understand what it is actually! A voice broadcasting system is a software solution that allows you to send a voice message to n-number of users. This campaign will ring the phone of your audience and when they receive the call, they will hear the voice message broadcast by you. You can use a professional audio prompt, text to speech or your own voice recording to run voice broadcasting campaigns. This solution is also known as audio broadcasting, call broadcasting and call casting system.

Now, as you are aware of the concept of the voice broadcasting solution, let’s understand the 5 major reasons to use it:

1. Personalized Communication

As mentioned above, you can record a voice message in your own voice and send it to your all or selected contacts. Imagine a CEO of the company wishes or shares something to its clients or staff and its impact!

2. Fast

Using call broadcasting solution, you can send a voice message to a few hundred to millions of people in a one go. You don’t need to write a formal email; you don’t need to call or message individually. All you need to do is create a campaign in your easy to use GUI based voice broadcasting system and run it immediately or schedule it and your message will reach to millions of people without much hassle.

3. Cost Effective

You might be thinking that the call broadcasting solution is expensive and using it can be an expensive affair! The fact is different than this. The voice broadcasting solution runs on SIP protocols which offers cheaper voice services compared to other traditional communication systems. Also, it is software based solution so the investment in its maintenance will be affordable, too.

4. Nurture Relationship

Running regular voice campaigns will get you closer to your customers and prospects. It will help you win the customer loyalty as well as you can get benefits of cross selling and up selling. Along with customer, you must run voice broadcasting campaigns for your staff and vendors to assure long term relationships.

5. Track Campaigns / Communication

The voice broadcasting solution is an advanced communication tool that comes with extensive reports. The reports will give concrete data that you can rely upon. You can track all calls, retries, response rate, and many other key performance indicators. As we all know, these data can be used to improve processes and future campaigns.

Concluding Note

The voice broadcasting solution is a powerful and personalized communication tool that has benefited many businesses with empowered operations, personalized communications and consolidated relations. Your business can be the next to leverage all these and many more benefits.

Let’s connect so we can show you a demo as well as discuss about the call broadcasting solution and its benefits in regard to your business.

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How To Encash Holiday Season with Voice Broadcasting Solution?

Holiday season has started and this is the time to be prepared for the Christmas holiday season. You must ensure to put an approach in place to ensure that you take complete benefit of this holiday season. You can use Voice Broadcasting Solution for this. Wondering, how? Read on to get the answer.

1. Run a voice broadcasting campaign about greetings
Christmas and New Year are very important for a majority of people, including your customers. This is the correct time to greet your business associates and clients for a prosperous New Year. A personalized voice broadcasting campaign will work way better than sending an email or a text message. (more…)

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Integrate TTS in Indian Accents, Hindi or English, In Your Telephony Applications

TTS - Elision

TTS is an abbreviation of Text to Speech application. The TTS solution is used with different modules and solutions to offer text to speech conversion to the users and customers. There are many big applications which have TTS as its part; also, there are individual applications for text to speech conversion.

What is the usage of the TTS (Text-To-Speech) application?
This application can be used in a range of telephony applications such as IVR (Interactive Voice Response) solution, Voice broadcasting solutions, Music on Hold, etc. In this type of telephony applications, TTS solution converts a written text message into the voice message which can be then played to the callers, in the case of solutions such as IVR; and message receivers, in the case of solutions, such as voice broadcasting solution.

We, Elisiontec, have launched a TTS (Text-to-Speech) solution which can be used and integrated with any kind of telephony application. (more…)

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Top 5 Reasons Why Investment In Voice Broadcasting Solution Is Worth?

5 Reasons to Invest in Voice Broadcasting

Business growth is all about keeping connection active with the existing connections and reaching new people in mass. The Voice Broadcasting Solution is one of the most effective solutions which can help in achieving both aforementioned important business goals. If you are still wondering, is it worth spending in a voice broadcasting solution or not? This article will share top 5 reasons why it is worth spending in this solution to contribute in your business growth.

1. Brand Benefits
The voice broadcasting system allows sending a voice message to your customers, prospects and staff in your own voice. A voice message of a few seconds in the voice of the owner or a manager creates a greater impact among its audience. (more…)

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Voice Broadcasting: Easiest way to Connect Directly with Millions of Potential Supporters Nationwide!

The Most Powerful Sound in the World!!! A Ringing Smart Phone stops people and demands attention!!!!
Elision provides all the Tools needed to embark on a Political Campaign that actually Works and which are proven to deliver your Campaign Message in the Most Effective Medium. We use the Voice Broadcasting System which is simply the fastest and Most Cost Effective Way to reach Voters and Outshine the Competition.

The most effective way to reach out to voters and canvass for support is for the candidate to call them directly. How could anyone have the time to accomplish this? With the help of Elision Voice Broadcasting System (eVBS) from Campaign, a voice message is to be recorded and broadcast to millions of people in across the state as a phone call without over extending your budget. (more…)

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Voice Broadcasting Solution for Reminders, Alerts and Customer Engagement Activities

Remind your Customers of upcoming events or notify them for up to date information to grab the maximum satisfaction and loyalty with Elision’s timely voice notifications and reminders.

Save time, spend less with Elision’s Voice broadcasting System which enables customers, partners, and other constituents to receive notifications and reminders and let you manage a unified communications strategy on a single automated, cloud-based platform.

No matter what you call this solution: reminders, alerts, notifications, messaging, voice blasts, voice broadcasting or interactive voice response systems, Elision can assist in providing best-in-class cloud-based proactive and automated customer service communications. (more…)

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