5 Useful Tips to Improve Customer Experience
5 Useful Tips to Improve Customer Experience
Customer is the most important entity for any business. Thus, it is important to assure that your customer receives the best experience. Positive customer experience is important for almost every business, regardless of industry vertical. However, for call centers, customer care centers, and similar businesses, the customer experience is even more important. Even after assuring everything to a possible extent, it is possible the customers are not happy with the service.
We, Elision, have been offering a wide range of customer service related solutions. We have been working closely with many companies to improve their customer care service and based on our experience, we would like to share the top 5 tips to improve your customer experience: Read More
Elision Is Going to Participate in BPO Tech Summit 2020
Elision Is Going to Participate in BPO Tech Summit 2020
We are glad to announce that our representatives will participate in the upcoming BPO Tech Summit 2020.
Elision Technologies Pvt. Ltd has been catering to the BPO industry with its best in the industry call center software, called, DialShree. The company has been in the industry for almost 12 years now. To benefit participants of BPO Tech Summit 2020 with rich knowledge and experience in the BPO industry, Me. Mehul Shah, CEO and MD of Elision Technologies Pvt. Ltd will participate in this event with other representatives of the company. Read More
Elision Furnished a Smart City in India with IT Solutions
Elision Furnished a Smart City in India with IT Solutions
Elision is proud to announce that the company has set up major IT solutions and infrastructure in the smart city, Gurgaon.
Elision Technologies Pvt. Ltd is one of the leading IT companies. The company has been offering unified communication solutions to its customers all across the world for 12 years now. The company has announced its recent project, which is successfully completed for the government of India.
Elision has furnished one of the smart cities of India with its IT solutions and infrastructure. The smart city in India, namely, Gurgaon is furnished with secure and reliable IT solutions developed by the team Elision. Read More
Top 5 Tips to Improve Customer Experience
Top 5 Tips to Improve Customer Experience
Customer is the most important entity for any business. Thus, it is important to assure that your customer receives the best experience. A positive customer experience is important for almost each business, regardless of industry vertical. However, for call centers, customer care centers and similar businesses, the customer experience is even more important. Even after assuring everything at possible extent, it is possible the customers are not happy with the service.
We, Elisiontec, have been offering a wide range of customer service related solutions. We have been working closely with many companies to improve their customer care service and based on our experience, we would like to share the top 5 tips to improve your customer experience:
Assure you have a team of skilled agents
Your agents aka customer service executives must be trained and skilled to talk with the customers. They are responsible for ultimate customer experience. Read More
IVR System to Reduce Cost and Increase Benefits
IVR System to Reduce Cost and Increase Benefits
Interactive Voice Response System aka IVRS has benefited many companies since its inception. The IVR System automates many tasks and allows customers to self serve them. Technically saying, the IVR solution is a telephonic menu which plays predefined voice menu; allows customers to select the most suited option; identify the action and serve with the specific step which can be a next IVR menu or some action. There are many companies which are getting benefited by the IVR system.
The IVR solution bestows many benefits to the companies. This article shares key benefits of this Interactive Voice Response system: Read More
How Elision IVR Helps Healthcare Industry Reduce Cost while Becoming more Efficient
How Elision IVR Helps Healthcare Industry Reduce Cost while Becoming more Efficient
Interactive Voice Response, or IVR, is the latest technological response system on the block. Putting it simply, an Interactive Voice Response system enables a computer to interact efficiently with a caller.
How IVR System is Helping Healthcare Industry
How IVR System is Helping Healthcare Industry
IVR system has contributed immensely to the progression of healthcare industry. A system which was employed previously in the call center industry has been found to be advantageous in healthcare management, as well.
How Hospitality Industry Benefits Using IVR System
How Hospitality Industry Benefits Using IVR System
Technology has truly uncomplicated our existence. We have learnt to systematize and simplify nearly every aspect of our professional and personal lives. With the right usage and applications, each task we perform these days is carried out at optimum speed, efficiency, competence and cost.
