Benefits of Smart Grievance Management Solution in Government Industry
The government-industry has started using smart tools. Smart cities are furnished with smart city solutions, which are technology inventions, to make smart cities empowered. These tools are not limited to smart cities. In India, many departments in the government-industry use different technology solutions. One of the most powerful and beneficial tools for the government-industry is a smart grievance management solution. Read More
Smart Grievance Management Solution: Everything You Need to Know
Smart solutions have been making a buzz around the world. The smart grievance management system is one of the popular platforms with smart features. The smart grievance management solution is made up of three different platforms built with custom features.
- Call center solution
- Help desk ticketing solution
- IP PBX software
What does a smart grievance management solution do? Read More
We Have Launched Communication Tools for Government Industry
We are extremely happy to share that we have launched unified communication tools for the government-industry. From smart cities to police stations, government departments, government help desks, etc. can use these unified communication solutions. In fact, smart cities like Agra and GMDA are already using these smart solutions developed for the government-industry. Read More
Elision Launched Smart Grievance Management System for Smart Cities
We, Elision Technologies Pvt. Ltd, have been offering smart city solutions. Some of the well-known smart cities in India use our smart city solutions like GMDA (Gurugram Metropolitan Development Authority), Agra smart city, etc. Along with these smart cities, many businesses and enterprises also use our one or more smart city solutions. We are launching a comprehensive grievance management solution for smart cities, which can also be used by any company or organization. Read More
We Delivered Smart Solutions to Gurugram Smart City
We are glad to share that we have delivered smart solutions and supportive services to one of the Indian smart cities, namely, Gurugram.
Gurgaon, now known as Gurugram, is one of the well known smart cities in India. GMDA (Gurugram Metropolitan Development Authority) planned a strategic transformation of this Indian city to become a smart city. To transform it into a smart city, multiple infrastructural and procedure related changes are carried out. Read More
5 Useful Tips to Improve Customer Experience
Customer is the most important entity for any business. Thus, it is important to assure that your customer receives the best experience. Positive customer experience is important for almost every business, regardless of industry vertical. However, for call centers, customer care centers, and similar businesses, the customer experience is even more important. Even after assuring everything to a possible extent, it is possible the customers are not happy with the service.
We, Elision, have been offering a wide range of customer service related solutions. We have been working closely with many companies to improve their customer care service and based on our experience, we would like to share the top 5 tips to improve your customer experience: Read More
Helpdesk Ticketing System over Email Increases Productivity
There was a time when companies used only emails to provide online customer support. But the problem started when companies began to expand and their customer base began to grow. With the increased customer service requests, it becomes extremely difficult for you to handle your inbox and keep track of each request. This is where helpdesk ticketing solution comes into play. It enables the help desk to maintain a powerful database that holds as well as manages the queries of the customers.
So how exactly does it work? If you are using a solution and having any technical issue, all you have to do is to raise a ticket using the online ticketing solution. Read More
Top 5 Tips to Enhance Customer Support
Better customer support results in increased repeat and referral business. Also, it helps in creating a positive business brand for your enterprise. To assure the best customer support, you need to assure that your staff handling customer support has everything they need to provide the best support and care services.
We are leading VoIP Company and we have benefited many businesses with our services and solutions. Today, based on our more than a decade long experience, we will share the top 5 tips to improve customer support. These tips can be used by any small business or a well established call center or customer care center. Read More
Elision Is Going to Participate in BPO Tech Summit 2020
We are glad to announce that our representatives will participate in the upcoming BPO Tech Summit 2020.
Elision Technologies Pvt. Ltd has been catering to the BPO industry with its best in the industry call center software, called, DialShree. The company has been in the industry for almost 12 years now. To benefit participants of BPO Tech Summit 2020 with rich knowledge and experience in the BPO industry, Me. Mehul Shah, CEO and MD of Elision Technologies Pvt. Ltd will participate in this event with other representatives of the company. Read More
Elision Furnished a Smart City in India with IT Solutions
Elision is proud to announce that the company has set up major IT solutions and infrastructure in the smart city, Gurgaon.
Elision Technologies Pvt. Ltd is one of the leading IT companies. The company has been offering unified communication solutions to its customers all across the world for 12 years now. The company has announced its recent project, which is successfully completed for the government of India.
Elision has furnished one of the smart cities of India with its IT solutions and infrastructure. The smart city in India, namely, Gurgaon is furnished with secure and reliable IT solutions developed by the team Elision. Read More